My ISP was Bell Sympatico. Due to a disagreement in the billing, I canceled this account and has been using another ISP (Primus) since October 2008. This week I tried sign into hotmail directly, from different locations, different PCs and devices and all got the same message &quot;Account closed, access denied&quot;.<br/> I sent a report to Abuse@hotmail.com and received a quick and nice response including this line &quot;<strong>After looking at your account details, I have determined that the Bell Sympatico Canada Support Team can best address your concern</strong> .&quot;<br/> I discussed my problem with my friends and colleagues and everybody said the ISP  Bell Sympatico has nothing to do with my e-mail address at Microsoft Hotmail. Can Bell do anything to Microsoft Hotmail account to create problems for me? And what can I do to be able to access my hotmail again?<br/> <br/>© 2009 Microsoft Corporation. All rights reserved.Sat, 04 Jul 2009 14:39:56 Za231c369-792c-42db-93b2-2914860e37achttp://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/a231c369-792c-42db-93b2-2914860e37ac#a231c369-792c-42db-93b2-2914860e37achttp://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/a231c369-792c-42db-93b2-2914860e37ac#a231c369-792c-42db-93b2-2914860e37acYELLOWBIRD075http://social.technet.microsoft.com/Profile/en-US/?user=YELLOWBIRD075My ISP was Bell Sympatico. Due to a disagreement in the billing, I canceled this account and has been using another ISP (Primus) since October 2008. This week I tried sign into hotmail directly, from different locations, different PCs and devices and all got the same message &quot;Account closed, access denied&quot;.<br/> I sent a report to Abuse@hotmail.com and received a quick and nice response including this line &quot;<strong>After looking at your account details, I have determined that the Bell Sympatico Canada Support Team can best address your concern</strong> .&quot;<br/> I discussed my problem with my friends and colleagues and everybody said the ISP  Bell Sympatico has nothing to do with my e-mail address at Microsoft Hotmail. Can Bell do anything to Microsoft Hotmail account to create problems for me? And what can I do to be able to access my hotmail again?<br/> <br/>Thu, 02 Jul 2009 20:19:29 Z2009-07-02T20:19:29Zhttp://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/a231c369-792c-42db-93b2-2914860e37ac#3f06d7f0-bb98-4797-8e59-e1ea90a34fd1http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/a231c369-792c-42db-93b2-2914860e37ac#3f06d7f0-bb98-4797-8e59-e1ea90a34fd1Alex Thttp://social.technet.microsoft.com/Profile/en-US/?user=Alex%20THello,<br/> <br/> This forum is specifically for Windows 7 and related questions.  Since your question is in regards to a Live Hotmail account you will need to check out <a href="https://account.live.com/HelpCentral.aspx">Help Central for Live Hotmail</a> and see how you can contact someone and get this issue resolved.  Sorry for the inconvenience.<br/> <br/> Regards,<hr class="sig">~Alex T.~<br/> ~Windows Desktop Experience MVP~Sat, 04 Jul 2009 14:39:48 Z2009-07-04T14:39:48Z