Hi,
Since these programs are related to third party tools, it is better to contact their support for more help. Thank you for your understanding.
In addition, if you use Windows Live mail, you can refer to the following article to export the files:
How do I import and export email, contacts, and calendars with Windows Live Mail?
http://windows.microsoft.com/en-US/windows-live/mail-import-backup-restore
Regards,
Vincent Wang
TechNet Community Support
