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AnswerNothing will install on Windows 7

  • Sunday, November 01, 2009 6:32 AMJamesDeane Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i have just installed windows 7 (64bit), and it is doing nothing but ruin my life.

    nothing will install, as soon as i download the installation files for a program, (for example Firefox, Opera, UTorrent) i can hit run, then the setup process runs (according to task manager) but the setup interface is nowhere to be seen.

    also there are some other crazy annoying things that wont work, such as flash for 64bit explorer, and since i cant install any other web browser, can't watch flash videos.

    if i right click on the desktop and click something like personalize, the working icon comes up for about 2 min, then i get a system error message.  but if I was to open up the personalize interface from the start menu, then it will work fine.

    I promise you my hardware is not the issue.  I have a better computer than anyone who will read this.
    ASUS M4A79 Deluxe Motherboard
    8 Gigs DDR2 Ram
    ATI 4870 graphics card
    intel quad core 3.01Hz Black edition processor

    Steps tried:
    Install IE 32bit - didn't work
    SFC Scannnow - no integrity violations

    Checked this forum for help - nada

    I'm using IE 8 (64bit) if that makes any difference.

    Any help would be appreciated. Thanks.

Answers

  • Wednesday, November 04, 2009 6:39 AMJamesDeane Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Issure Solved.

    i decided to call microsoft before doing a clean install.

    checked which progam was causing the problems by disabling half of them from the start up tab in msconfig.
    after finding out which half the problem was in, then it was a matter of just dividing by half again and again till the program was found.
    the problem program was  HsrMgr.
    once deleted from the registry, all programs running as intended.
    • Marked As Answer byJamesDeane Wednesday, November 04, 2009 6:39 AM
    •  

All Replies

  • Sunday, November 01, 2009 1:22 PMTrack7 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Did you do a clean install of Win7, or upgrade?
    If you did an upgrade, go back, do a clean install.

    FW
  • Sunday, November 01, 2009 2:54 PMDrX69 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    try turning off uac... i had the same problem.
  • Sunday, November 01, 2009 4:31 PMKeithG2 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Steps tried:
    Install IE 32bit - didn't work
    SFC Scannnow - no integrity violations


    IE8 32bit and 64bit are included in Windows 7 64bit. There's no need to try and install IE8 32bit. Click Start/All Programs and you'll see two IE icons with one of them for 64bit. Run the other IE which is 32bit and Adobe Flash will install.
  • Sunday, November 01, 2009 7:19 PMLead3 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Adobe has not released a flash for 64 bit yet.
  • Sunday, November 01, 2009 11:03 PMbobkn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i have just installed windows 7 (64bit), and it is doing nothing but ruin my life.

    ASUS M4A79 Deluxe Motherboard
    intel quad core 3.01Hz Black edition processor


    There's your problem - you have an Intel CPU installed in an AM3 mainboard.

    (Joke. It's not physically possible. But you have an AMD CPU.)

    As others have remarked, Win7 X64 should have included both 32 and 64 bit versions of IE8. Adobe hasn't released a 64 bit version of Flash yet, but the 32 bit version works fine in the 32 bit browser.

    I'm not sure what your problem is with all the installers. I've been running Win7 X64 in various flavors since the public beta (build 7000) in January. The only trouble I've had that approached yours is that a set of drivers for my Asus Xonar DX sound card prevented most 32 bit applications from running on Build 7201 or later. I've read accounts of similar problems with other soundcards based on the CMI8788 chipset.

    If that's not your problem, do you have any exclamation marks in Device Manager? Those would suggest that you're missing some drivers (such as for your chipset). Just guessing, here.

    Did you do an upgrade-in-place install of Win7 X64. If you did (from Vista X64), I suggest trying a clean install. It may save you time and frustration in the long run.
  • Sunday, November 01, 2009 11:29 PMhojo23 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the same problem with Windows 7 Pro 64-bit. I installed it last Thursday and all it has done since is make me cry (literally). I migrated from Vista Ultimate 64-bit, but clean installed on a brand new SATA 750-Gb drive. None of my programs will install...the same programs that installed and ran flawlessly on Vista. Anytime I try to install ANYTHING on Windows 7 it gives me some kind of error, anything from "installation failed", "missing or corrupt data", to having the installation process simple hang indefinitely. I can't get even the simplest of programs to install, like Flash Player, Acrobat Reader, Quicktime, etc. Often telling me that the installers I download from reputable places like Adobe and Apple are "Corrupt."

    For example, this is an actual error message when i tried installing Adobe reader from adobe.com:

    Firefox could not install the file at

    http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.xpi

    because: Not a valid install package
    -207



    Oh...and here's nice one:


    Adobe has detected a corrupt file checksum error . The program has been closed without installing.
    Info ID: 6800.346.14.2.20034
    Please send Info ID to http://www.adobe.com/misc/bugreport.html




    Windows 7 also has been kind enough to throw BSODs at me every hour or so for no apparent reason.

    This is my setup:

    nForce 750i mobo
    Core 2 Duo 2.40 E6600
    4 Gb DDR2 Ram
    nVidia GeForce GT220 GPU

  • Monday, November 02, 2009 12:56 AMJamesDeane Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i have no idea how i would go about doing a clean install,  i upgraded from vista 64 (which i never had a single error with EVER)
    i bought it online from the microsoft website and downloaded it.  i have no disc.
  • Monday, November 02, 2009 12:57 AMJamesDeane Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    there weren't two versions, only the one.
  • Monday, November 02, 2009 12:57 AMJamesDeane Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    turned off uac, no changes
  • Monday, November 02, 2009 6:26 PMmattburrMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hojo,

    It sounds like you may have some hardware problems. If you could, I would try to run the Microsoft Memory Diagnostic (can be found at http://oca.microsoft.com/en/windiag.asp).  You may need to download and burn it on a different system if possible.
    -Matt
  • Monday, November 02, 2009 8:20 PMbobkn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i have no idea how i would go about doing a clean install,  i upgraded from vista 64 (which i never had a single error with EVER)
    i bought it online from the microsoft website and downloaded it.  i have no disc.

    Which type of download did you get?

    I acquired my upgrade versions (one X86, one X64) from the Microsoft Store. They offered the download as either a executable (I assume that it was the same as the Student version), or an ISO. I was sure to get the ISO. (In case you're not familiar with that, it's a software image of a disk. The disk can be burned from it using suitable software.)

    It's possible to build a DVD from the .exe, but it's a lot easier to do it from an .iso.

    http://www.downloadsquad.com/2009/10/28/direct-download-ISO-dvd-for-windows-7-student-upgrade/
    •  
  • Monday, November 02, 2009 11:53 PMJamesDeane Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have a copy of the disc from someone at work, i will try a clean install and see what happens.
  • Tuesday, November 03, 2009 12:24 AMhojo23 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    @ Mattburr:

    I do not have access to my computer now. Tried reinstalling and it wont even install now. Keeps giving the error 0x80070570 at around 1-10%. I'm using my macbook to post this and I don't have windows installed on it, so I can't run the mem diagnostic exe...is there an ISO of the mem test program that I can burn a boot cd?

    I'm thinking it's definitely a hardware issue at this point...because my old Vista won't even install on my machine now (BSODs after it installs). Hope I can get this resolved soon...been down for almost a week. :(

    UPDATE 11-02-09 11:25 pm: I found a memory test diagnostic on ISO and ran it on my machine...1 of my memory sticks was kicking back errors...so I removed it and ran Windows 7 setup again...installed with no errors, no BSODS. I'm happy to say I'm posting this from Windows 7 again...now I'm going to try to install my other programs. Crossing fingers...

    UPDATE 11-03-09 12:47 am: So far, so good. I've installed many of my old programs without a hitch. It's obvious it was a memory failure, not a Windows issue. But just for posterity, I will recap what actions I took to solve this issue:

    1. Pulled hair out and cried in the corner for several days. (optional)
    2. Removed all but one of my mem sticks.
    3. Ran a memory diagnostic to check for hardware failure. Found errors.
    4. Removed that memstick. Replaced it with my one remaining mem stick.
    5. Ran memory diagnostic...found NO errors.
    6. Ran Windows 7 installer.
    7. Found Joy. :)

    Thanks for the tip Mattburr.
     


  • Wednesday, November 04, 2009 6:39 AMJamesDeane Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Issure Solved.

    i decided to call microsoft before doing a clean install.

    checked which progam was causing the problems by disabling half of them from the start up tab in msconfig.
    after finding out which half the problem was in, then it was a matter of just dividing by half again and again till the program was found.
    the problem program was  HsrMgr.
    once deleted from the registry, all programs running as intended.
    • Marked As Answer byJamesDeane Wednesday, November 04, 2009 6:39 AM
    •  
  • Sunday, November 15, 2009 8:34 AMalexlajas Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I have the same problem and by the way I just got my computer this morning Windows 7 factory installed 4gb of memory running on 64bit intel pentium inside....anyhow I can't even install daemon or norton; the only one thing that installed in my machine is microsoft office... im about to take it back to the store or just migrate to xp again!!

  • Sunday, November 15, 2009 11:05 AMDavy-D Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    the problem program was  HsrMgr.
    once deleted from the registry, all programs running as intended.

    James, Isn't HsMgr dealing with sound on your pc? You don't mention if you have a separate sound card or onboard sound? So couldn't it be hardware sound related?
    Old Mig15 pilot. Now using Windows 7 Pro.
  • Sunday, November 15, 2009 5:27 PMbobkn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    the problem program was  HsrMgr.
    once deleted from the registry, all programs running as intended.

    James, Isn't HsMgr dealing with sound on your pc? You don't mention if you have a separate sound card or onboard sound? So couldn't it be hardware sound related?
    Old Mig15 pilot. Now using Windows 7 Pro.

    Oddly enough, HsMgr was a problem with drivers for my Asus Xonar DX soundcard (CMI 8788 chipset, although Asus gives it a different name). It has something to do with emulating Craetive Lab's EAX. I mentioned the problem in an earlier post, although I didn't refer to the processes.

    Newer (beta) drivers fixed the basic problem, although sound is still corrupt on Silverlight. (Fortunately, Silverlight hasn't caught on widely yet.) I hope that Asus someday releases final drivers that restore the card to 100% function. (I suppose that it's really up to CMI.)