Hi,
Please see if the following post helps:
AR System BMC Remedy 7.6.04 silent Install
http://bmcremedy7604silentinstall.blogspot.com/
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
As this query is about BMC product, it is recommended that you contact BMC Support for help:
BMC Support
http://www.bmc.com/support/
Thanks.
Nicholas Li
TechNet Community Support
