Thursday, January 03, 2013 4:36 PM
I'm seeing a hang problem in Outlook 2007. Configuration:
- Windows 7, 32 bit
- Office 2007 (Pro)
- Mail uses Exchange 2007
- Outlook is configured to use Exchange as the primary mail store.
- Cached Exchange mode is on.
- Customer also has a PST file for long-term storage and archival purposes.
In the properties for the PST file, on the opening (General) tab, there's a check box "Display reminders and tasks from this folder in the To-Do-Bar".
If the customer checks this box, then any attempt to access the Calendar in the main (Exchange) mail store hangs Outlook. The only thing that works is the red X in the corner to close it. Closing by that method causes an app not responding dialog from Windows. Since nothing else works, I can close Outlook by telling Windows to go ahead and close it.
The the customer unchecks the box, things are back to normal. However, he doesn't get reminders on letters he has filed in the PST file and later added a reminder to.
Thursday, January 03, 2013 5:16 PMThe current forum focuses on Windows issues. I would ask the experts in an Outlook forum for advice.
- Marked As Answer by JimIsMyName Friday, January 04, 2013 4:45 PM
Thursday, January 03, 2013 9:40 PMThat's the one I posted it to. I have no idea how it got here. Sorry about that.
Friday, January 04, 2013 4:46 PMThanks! I've marked your response as an answer to note that I've moved the thread. Thanks for the tip!