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Windows 7 Backup is Failing with error 0x81000101

Answered Windows 7 Backup is Failing with error 0x81000101

  • Monday, February 01, 2010 4:38 AM
     
     
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    Hello,

    My windows 7 backup is failing with the following message "Error Code: 0x81000101". I searched the internet but didn't find any good solution.

    Can you please tell me what should I do?

    • Changed Type MSDN Student Tuesday, February 02, 2010 3:22 PM
    • Edited by MSDN Student Thursday, February 04, 2010 3:06 AM
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  • Tuesday, February 02, 2010 1:01 PM
     
     
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    Help! Help!
     
  • Tuesday, February 02, 2010 2:59 PM
     
     
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    You have your post marked as a discussion, it signifies that you don't need help but rather want to have a discussion. If you want help, change your type to question instead of discussion. You need to be very specific about what error you are receiving. I'm at work so I can not view pics that are hosted somewhere else that are on our firewall's banned sites. Also be specific about how you're doing your backup and to what.
    MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
     
  • Tuesday, February 02, 2010 3:23 PM
     
     
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    Backup gives error Code 0x81000101
     
  • Tuesday, February 02, 2010 10:19 PM
     
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    Verify if these two services are running:

      a)    Volume Shadow Copy service
      b)    Windows backup

    Also ensure that their dependency services are running.
    Verify if their dependency services are running.
    You can check this information from services.msc

    1)    Go to start and type services.msc in the search field.
    2)    Locate the two services.
    3)    Right-Click on the service one at a time.
    4)    Select properties.
    5)    Go to Dependencies Tab.
    6)    Note the dependency services.
    7)    Make sure they’re also running.
    8)    To start a service, right click on it and select start.


    From many users facing the same issue, turning off system restore for the hard disk on which Windows is installed and turning it back on seems to have solved the issue.
    You may try the same.

    Refer:
    Turn System Restore on or off
    http://windows.microsoft.com/en-us/windows7/Turn-System-Restore-on-or-off

    See if this helps.

    Try running the Windows backup utility.

    Please turn off your Rollback Rx while performing the steps.

    For backup, refer:

    Protect your files and PC with Windows 7 Backup
    http://blogs.technet.com/filecab/archive/2009/10/23/protect-your-files-and-pc-with-windows-7-backup.aspx

    MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    • Proposed As Answer by george di Sunday, December 30, 2012 9:15 PM
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  • Tuesday, February 02, 2010 10:20 PM
     
     
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    This error can occur if the Shadow Copy services are not running. The backup applications and System Restore depend on these services.

     

    Perform the following.

     

    Open Control Panel.

    Click the Classic View in the Tasks pane.

    Double click Administrative Tools.

    Double click Services.

     

    Scroll down and double click the Microsoft Software Shadow Copy Provider.

    In the Startup Type menu, select Automatic.

    Click the Start button.

    Click Apply / OK.

     

    Next, scroll down to the Volume Shadow Copy service and perform the same steps.

     

    Exit everything and reboot the computer.

    MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
     
  • Tuesday, February 02, 2010 10:23 PM
     
     
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    If none of the above worked read this next

    Did your computer come with a Recovery Partition on the drive? (Check the computers documentation)

     

    If it did, you cannot have any backup software or System Restore set to backup or monitor that drive.

     

    Go to Control Panel.

    Click on Classic View in the Task Pane.

    Double click System.

    Select Advanced System Settings in the Tasks Pane.

    Click the System Protection Tab.

     

    In the Available Disks section, make sure that the backup partition is not selected. If it is, remove the check mark.

     

    After this is done or if this does not work, go to Start/All Programs/Accessories/System Tools and click on Disk Cleanup.

     

    In the Options dialog, select 'Files from all users on this computer'. Click the C: system drive. When the scan is completed, click the 'More Options' Tab. In the 'System Restore and Shadow Copies' section, click the 'Cleanup' button. In the 'Are you sure......' popup, click Delete. Click OK.

     

    Wait for the Disk Cleanup to complete.

     

    Now, go back into Disk Cleanup and follow the same procedure for any other drives that appear in the drop down menu where you selected the C: drive the first time.

     

    Exit everything and reboot the computer.

     

    After the computer reboots, check System Restore again. If System Restore is still not working, go back into System Protection and turn off System Restore for all drives and reboot the computer again. This will delete all restore points on all drives.

     

    After the reboot, go back and enable System Restore for the C: volume only. Create a new restore point for that drive.

     

    Let me know the results.

    MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
     
  • Wednesday, February 03, 2010 7:09 AM
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    Please temporary disable the antivirus and check the result.

    If the issue persists, maybe your previous backup is corrupt. I suggest you move the backup location to another partition, or move the previous backup to another partition. Then run backup and check if the issue still occurs.

    Arthur Xie - MSFT
    • Marked As Answer by MSDN Student Wednesday, February 03, 2010 5:52 PM
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  • Wednesday, February 03, 2010 5:51 PM
     
     
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    Hello Aurthur,

    Your suggestion is absolutely correct. I disabled my anti-virus and the backup worked without doing any of the steps mentioned above.

    But you know what, my anti-virus is "Microsoft Security Essentials". ... how come it broke my Windows 7 since its is a Microsoft product?

     
  • Thursday, September 27, 2012 12:41 PM
     
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    Hello!

    I've got exactlty the same problem. I googled about 3 Days and then I found the solution:

    On my System a program called "XFast USB" from my mainboards vendor ASRock blocked the VSS (Volumne Shadow Service). 

    After uninstalling this program all works fine again.

    I hope this helps somebody else out there and prevents hin from lots of trouble...

    • Proposed As Answer by Gerrit Horeis Thursday, September 27, 2012 12:42 PM
    • Marked As Answer by MSDN Student Wednesday, May 01, 2013 7:51 PM
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  • Saturday, November 17, 2012 6:17 PM
     
     
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    Very many thanks Gerrit - worked for me too. 

    After hours trying all the suggested "fixes" I could find, and even repair re-installing my Windows 7 Home Premium 64, to no avail I can now finally protect and back-up my system!

    No idea why Xfast USB should foul up the VSS service but removing it has fixed the problem.

    Maybe someone should inform ASRock so they can fix it or at least warn people!

     
  • Thursday, January 17, 2013 2:56 PM
     
     
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    Well hello world!!

    When you try to use system restore and you encounter the error 0x81000101 and you have ASRock Xfast USB installed, then you definitely should remove this tool. This will let your system performing system restore again and even Windows Backup runs again, that before was stuck at 10% of the process. This is my experience, as I followed Gerrits advice. I never would have guessed that USB-Driver could mix up the system that much.

    Dear Gerrit you are the best!!! This I was searching for months now! Please take a long hug and a kiss as a gift for your brilliant advice. :-)

    Elisha from Germany

    -------------------------------

    Hallo Welt,

    wenn die Systemwiderherstellung mit fem Fehler 0x81000101 abbricht und Ihr ASRock Xfast USB installiert habt, dann solltet Ihr dieses Tool deinstallieren. Danach funktioniert die Systemwiderherstellung wieder und auch Windows Backup läuft wieder durch, das vorher bei 10% hängen blieb. Ein einfach nur genialer Tipp, lieber Gerrit.Ich hätte nie gedacht, daß ein USB-Treiber das System so zerstören kann.

    Danke für diesen Post! Ich habe Monate danach gesucht. Nimm einen langen Drücker und einen Kuss als Belohnung von mir. :-)

    Elisha

     
  • Friday, April 12, 2013 10:54 AM
     
     
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    I have been fighting this same problem with Windows 8 for a week now on a brand new system with an ASRock mobo.  I have tried many things to no avail.  I was on the verge of reloading Windows from scratch.  Removing XFast USB solved the problem.  Thanks Gerrit!
     
  • Tuesday, April 23, 2013 2:13 AM
     
     
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    I too had this problem with Win 7. Tried it all until I read Gerrit's response and problem solved!!!!!! Awesome find!!!
     
  • Saturday, June 01, 2013 10:59 AM
     
     
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    Hola, yo tenia el Mismo Problema y reinstale Hasta El Sistema.

    Gracias a Este foro y aplicando la solucion Sobre XFast, he podido corregirlo, gracias Gerrit.


    • Edited by Intruso Saturday, June 01, 2013 10:59 AM
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