Sign in
 
HomeWindows 8Windows 7Windows VistaWindows XPMDOPWindows IntuneLibraryForums
Windows Client >
> 
> 
Devices & Printers Not Showing

Answered Devices & Printers Not Showing

  • Wednesday, March 03, 2010 3:14 PM
     
     
    Sign In to Vote
    0
    Running Windows 7 Professional.  I noticed that the devices and printers do not show anything there.  I can install printers and they are there when I try to print in word but I can't delete printers, change the default or see the printers I have listed nor any devices.  I do not have any blue tooth as I've seen some posts saying I should activate that service.  I don't know how to fix this.  Any help would be appreciated.
     

All Replies

  • Wednesday, March 03, 2010 9:13 PM
     
     
    Sign In to Vote
    0
    check if u have the soopler server started!  write in run "services.msc" and search for spool service.


    regards
    I want to be a MVP! | Computer Technician
     
  • Thursday, March 04, 2010 6:50 AM
     
     
    Sign In to Vote
    0

    Hi,

    You can try to registry the IE8 dll files to fix your issue, please download it from the following link:

    http://iefaq.info/attachments/133/ie8-rereg.zip

    After that, you should be able to see your devices in the Devices & Printers Windows Explorer.

    Good luck!

     

    John
     
  • Thursday, March 04, 2010 1:21 PM
     
     
    Sign In to Vote
    0

    Unfortunately that did not solve the problem.

     
  • Thursday, March 04, 2010 1:21 PM
     
     
    Sign In to Vote
    0
    Printer spooler is set to automatic
     
  • Monday, March 08, 2010 4:41 AM
     
     Answered
    Sign In to Vote
    0
    Do you get any message when you register IE files?

    It's better to collect a screenshot for the Device and printers, then upload it to the SkyDrive for analyzing.

    At the same time, you can try the following steps to set the "Bluetooth Support Service" to automatic and start.

    1. Click the Start Button, in Start Search box, type: "services.msc" (without quotes) and press Enter.
    2. Double click the service "Bluetooth Support Service".
    3. Click on the "General" tab; make sure the "Startup Type" is "Automatic". Then please click the "Start" button under "Service Status" to start the service.

    After that, please test again.

    Good luck!

    John
     
  • Monday, March 08, 2010 5:31 AM
     
     
    Sign In to Vote
    0
    Is the account you're using in the Administrators group? Is the computer part of a domain?

    The spool service is set to automatic, but what is its status? It should say started.
     
  • Tuesday, January 10, 2012 9:45 PM
     
     
    Sign In to Vote
    0
    I have the same issue. It's across all users.
     
  • Thursday, January 12, 2012 5:25 PM
     
     
    Sign In to Vote
    0

    Hi John

    Wonder if you can help is it possible for you to obtain the patch and somehow make it available as the fix that you suggested works temporarily but then causes the computer to hang.

    Am referring to this MS KB: The Devices and Printers window stops responding (hangs) after you disable the Bluetooth Support service in Windows 7 or in Windows Server 2008 R2

    http://support.microsoft.com/kb/2486635

    Looking for this fix if possible.

    Thanks.

     
  • Thursday, January 12, 2012 5:44 PM
     
     
    Sign In to Vote
    0

    Cmorr

    Found a fix but can't download the patch! http://support.microsoft.com/kb/2486635

    Did you manage to resolve it?

     
  • Friday, February 03, 2012 10:27 AM
     
     
    Sign In to Vote
    0

    The hotfix in http://support.microsoft.com/kb/2486635 worked well for me after everything else failed, Thanks MS.

    Look at the top of the article for the link where it says "view and request link"

     
  • Monday, November 19, 2012 4:40 AM
     
     
    Sign In to Vote
    0
    Trying this.  Wish me luck.