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Lots of BSOD in new rig, what could it be?

Answered Lots of BSOD in new rig, what could it be?

  • Wednesday, June 13, 2012 4:23 PM
     
     
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    Hello,

    In the last five days, I've been having lots of BSOD. This is the last report I had.

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1046

    Additional information about the problem:
      BCCode:    3b
      BCP1:    00000000C0000005
      BCP2:    FFFFF88004210265
      BCP3:    FFFFF8801105C8E0
      BCP4:    0000000000000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Files that help describe the problem:
      C:\Windows\Minidump\061312-39983-01.dmp
      C:\Users\Paulo\AppData\Local\Temp\WER-48641-0.sysdata.xml
    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I have uploaded the minidump files to

    http://www.mediafire.com/?naaztvj1kati12p

    My specs are:

    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Operating System
                MS Windows 7 Ultimate 64-bit SP1
            CPU
                Intel Core i5 2500K  @ 3.30GHz    32 °C
                Sandy Bridge 32nm Technology
            RAM
                8.0GB DDR3 @ 668MHz (9-9-9-24)
            Motherboard
                ASUSTeK Computer INC. P8P67 (LGA1155)
            Graphics
                E2250 (1920x1080@60Hz)
                NVIDIA GeForce GTX 560 Ti  
                NVIDIA GeForce GTX 670
            Hard Drives
                977GB Seagate ST310005 24AS SCSI Disk Device (SATA)    25 °C
            Optical Drives
                HL-DT-ST BDDVDRW UH12LS29 SCSI CdRom Device
                UPIXUVE 2FOHQZO1 SCSI CdRom Device
            Audio
                Realtek High Definition Audio

    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I appreciate any help you can give me

    Edit: This specific problem I posted happens when I start Batman Arkham Asylum. Strange as it may seem, if I disable avast, the problem disappears. But still crashes with the following error message

    http://imageshack.us/photo/my-images/860/batmanerrormessage.png/


    • Edited by DireBane Wednesday, June 13, 2012 4:38 PM
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  • Wednesday, June 13, 2012 7:21 PM
     
     Answered
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    Use Avast removal tool http://www.avast.com/uninstall-utility (Minidump points to problem with aswsp.sys.)

    Either install the latest version of Avast or use alternative AV ( I prefere Microsoft Security Essentials)

    Regards

    Milos

    • Marked As Answer by DireBane Wednesday, June 13, 2012 9:08 PM
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  • Wednesday, June 13, 2012 9:18 PM
     
     
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    Milos, thanks a lot.

    I uninstalled avast and the bsod is gone. I still get an error message though, related to some missing dll, but of course, here is not the place to complain about this...

    Let me ask you one last something if I may: among the 4 files I uploaded, 3 were generated today(batman issue). The other one is from June 08, about something I can't remember right now. Is this one also related to aswsp.sys?