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Windows Client TechCenter > Windows 7 Forums > Windows 7 Miscellaneous > having trouble performing a backup after upgrading from vista home premium 64-bit to windows 7 64 bit home edition and getting error code 0x80070002 also
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Answerhaving trouble performing a backup after upgrading from vista home premium 64-bit to windows 7 64 bit home edition and getting error code 0x80070002 also

  • Sunday, November 08, 2009 2:50 AMBIGnewbie Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    getting the same problem as Nuubiew7, but linda yan's response didn't help me out with the regedit...I did not see any duplicate accounts in profiles...I saw four different profiles with different numbers...but the last profile had a huge list of numbers... there has to be another way for someone who's a little afraid to mess with the registry.
     

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  • Tuesday, November 10, 2009 5:51 AMArthur XieMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    This issue occurs if backup writers cannot find the data to copy. You may temporary disable or uninstall the anti-virus and run backup again. If the issue persists, please open Event Viewer, locate to “Application and Service Logs\Microsoft\Windows\WindowsBackup\ActionCenter”, try to find the backup process that cause the issue.

    Also, please run the following command:

    vssadmin list writers > %userprofile%\desktop\vsswriters.txt

    Then open the file vsswriters.txt from Desktop, and try to find which writer has errors. You may either paste the contents in your post.

    Arthur Xie - MSFT
     

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  • Sunday, November 08, 2009 4:11 AMZtruker Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Are there any logs in C:\Windows\Logs\WindowsBackup? If so, they may give you a clue to what is happening.

    Also a possibility here: http://grownupgeek.com/windows-7-backup-error-0x80070002
    Rich
     
  • Tuesday, November 10, 2009 5:51 AMArthur XieMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    This issue occurs if backup writers cannot find the data to copy. You may temporary disable or uninstall the anti-virus and run backup again. If the issue persists, please open Event Viewer, locate to “Application and Service Logs\Microsoft\Windows\WindowsBackup\ActionCenter”, try to find the backup process that cause the issue.

    Also, please run the following command:

    vssadmin list writers > %userprofile%\desktop\vsswriters.txt

    Then open the file vsswriters.txt from Desktop, and try to find which writer has errors. You may either paste the contents in your post.

    Arthur Xie - MSFT