Failed to remove printer driver.

Answered Failed to remove printer driver.

All Replies

  • Wednesday, April 06, 2011 6:09 AM
    Moderator
     
     

    Hi oluka,

    Did you try remove the drive in Safe Mode?

    If it doesn't work, try to delete the printer driver from the registry. Note: Before you modify the registry, please backup it firstly.

    Click Start, input regedit in the search box, press ENTER.

    Find and delete the driver references at the following location: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environments\Windows NT X86\Drivers\Version-1

    Restart the Computer.

    Regards,

    Miya

     

     


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  • Wednesday, April 06, 2011 12:59 PM
     
     Answered

    Hi Miya, thank you for reply. Unfortunately your suggestion didn't help :(
    But I found my own workaround that looked like this:

    1. First we removed printer in "Devices and Printers"
    2. Then we stopped print spooler
    3. In registry we opened HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\
    4. We renamed all Print Processors that were listed. Like Winprint to Winprint.old, Hpcpp107 to Hpcpp107.old, and so on ...
    5. We started print spooler
    6. Removed driver pack in Print Management MMC
    7. Reopened registry location HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\
    8. Renamed back all Print Processors back to Winprint.old to Winprint, Hpcpp107.old to Hpcpp107, and so on ...
    9. Restart print spooler
    10. Installed new printer drivers
    11. Tested printing

    Maybe this procedure will also help someone else with similar problems :)

    Regards,
    Luka

     

  • Wednesday, December 21, 2011 11:43 PM
     
     
    Excellent, worked for me.
  • Wednesday, March 28, 2012 9:35 AM
     
     

    thank you oluka.

    that worked perfect for me and saved a lot of head scratching.

  • Thursday, November 29, 2012 5:29 PM
     
     
    A year and a half later and you're still saving people!  TYVM for the advice, it worked like a charm! :D
  • Thursday, February 07, 2013 9:15 AM
     
     

    Brilliant!

    Worked for me too!
    Was having issues removing HP Universal driver package.

    Thanks for posting this.

  • Wednesday, February 20, 2013 3:46 PM
     
     

    Here's another solution that seems to work:

    http://www.mysysadmintips.com/windows/clients/170-cant-remove-printer-drivers-in-windows-7-the-specified-printer-driver-is-currently-in-use

    Basically, stop the print spooler service, restart it, and delete the printer driver within 1 second after starting the spooler.