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Unable to open links, in IE 8, that open a shared directory on the network

Answered Unable to open links, in IE 8, that open a shared directory on the network

  • Wednesday, October 10, 2012 3:36 PM
     
     
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    Hello All,

    I have someone that is trying to click on links that should open a shared directory on the network. The shared network path is reachable and the user has it mapped to their PC. This is happening on a windows 7 machine with IE 8. The user said it did work before but doesn't work now. I have tried resetting the browser to defaults with no luck. I had them try this on another PC (Windows XP first w/IE8 then downgraded to IE 7) It didn't work with IE 8 but did with IE 7. Is there a setting in IE 8 that would effect this action? Please let me know.

    Also, she said this is happening to others as well.

    Thanks,

    Unbound237

     

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  • Wednesday, October 10, 2012 5:52 PM
     
     
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    1 Not sure, if you can reach shared folder twice

    2 Use network monitor to resolve what happens. Place here your findings or upload log to pablich cloud repository.

    3. Place your question in IE Technet forum. IE 7 is not the case in W 7. (IE 8 and IE 9 are compatible with W 7. )

    4. Do not compare W XP and W 7. These are quite different systems in more aspects.

    Rgds

    Milos


     
  • Thursday, October 11, 2012 7:01 PM
     
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    Thanks for responding..

    This is now resolved. it was a simple Add to Trusted Sites that resolved it. (For some reason, I didn't think of it before.

    Thanks again!

    Unbound237

    • Edited by Unbound237 Thursday, October 11, 2012 7:03 PM
    • Marked As Answer by Unbound237 Thursday, October 11, 2012 7:03 PM
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  • Friday, October 12, 2012 1:40 AM
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    Hi,


    Glad to hear this issue has been resolved after adding it to Trusted Sites.

    Thanks for sharing. We really appreciate your time and efforts. Hope your experience will help other community members facing similar problems.


    Regards,

    Vincent Wang

    TechNet Community Support