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Answered Microsoft Security Essentials won't update, error -0x80240022

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      Tuesday, November 10, 2009 4:09 AM
       
       
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      I installed MSE then let it update and the update fails with error -0x80240022.



      I uninstalled and reinstalled, same error. Google gets lots of hits for Windows Defender, but none seem to apply. Any suggestion on how to resolve this?

      I'm running Windows 7 RC1 Build 7100 (I'll have my retail Pro version some time next week).

      I had Comodo Internet Security suite installed before this but uninstalled it as it interfered with Windows Backup, so I uninstalled it and installed MSE. If I can't get this fixed soon I'll have to go back to Comodo, which is no longer a concern as I tried Windows Backup and don't like it.
      Rich
       

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    • Wednesday, November 11, 2009 6:10 AM
      Answerer
       
       Answered
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      Security Essentials Troubleshooting Tips, Help & How-To’s | Microsoft Security Essentials:
      http://www.microsoft.com/security_essentials/HelpTopic.aspx?mkt=en-us&assetId=07d9d0c8-b081-42a8-8856-f1b0ddc261d9#mainNav

      BTW, there is a separate forum dedicated to Microsoft Security Essentials.

      Microsoft Security Essentials:
      http://social.answers.microsoft.com/Forums/en-US/category/mse
      Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
       
    • Wednesday, November 11, 2009 7:44 AM
      Moderator
       
       Proposed Answer
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      In addition, you can check your current time setting as the error 0x80240022 may refer to:

      "The time service has detected that the system time needs to be changed by %1 seconds. The time service will not change the system time by more than %2 seconds. Verify that your time and time zone are correct, and that the time source %3 is working properly."

      Hope this helps!
      Sean Zhu - MSFT
      • Proposed As Answer by GMHilltop Friday, April 16, 2010 9:22 PM
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    • Friday, April 16, 2010 9:28 PM
       
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      I have been fighting with this for a while -- Maybe this has something to do with it, because this worked for me.

      I had my windows updates set to:   "Check for updates but let me choose whether to download and install them"

      I am bandwidth limited and I didn't want an update to suddenly kill what I was trying to do 'at that moment'.

      As soon as I set it back to:   "Install updates automatically (recommended)"   It worked immediately.

      Hopefully this helps (everyone - users/developers) solve this frustrating problem.

      • Proposed As Answer by BD72 Tuesday, May 17, 2011 6:00 PM
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    • Thursday, July 08, 2010 5:41 PM
       
       
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      where exactly do you go to change the windows updates?
       
    • Thursday, August 26, 2010 2:43 PM
       
       
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      To change the windows update go to My Computer and right click, Go to Properties and then go to automatic updates. Other way is to start the stopper automatic updates service from services window. If you are facing the Microsoft Security essentials update error please visit the under given URL on www dot itoperationz dot com:

      www.itoperationz.com/2010/03/microsoft-security-essential-update-error

      I hope this will you to resolve this issue

       
    • Tuesday, May 17, 2011 6:01 PM
       
       
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      Changing this setting worked for me.

       

      Thanks,

       

      Bruce

       
    • Monday, April 30, 2012 9:22 AM
       
       
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      That worked for me. Thanks :)