Ask a questionAsk a question
 

AnswerTouch pad scrolling problems

  • Wednesday, November 04, 2009 3:12 AMshp001 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have a Dell Insprion 1525 and I updated the OS to Windows 7 64-bit. Now the scrolling on my touch pad doesn't work. I saw that there is a driver to download for 32-bit but not 64-bi. So how do I fix the problem?

Answers

All Replies

  • Wednesday, November 04, 2009 5:58 AMBowie; Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sounds like your Laptop isn't 64 bit. Did you try downloading the drivers from dell, or the Manufacturer of the touchpad?

    I'd say try drivers from both. But maybe it isn't a driver conflict and all you need to do is muddle with the settings a bit.

    Plus Dell does not deal with 64 bit drivers.
    I smoke yes; When I'm on fire.
  • Wednesday, November 04, 2009 6:34 AMShaon ShanMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I tried to search for your laptop on Dell. As there is no 64bit driver for this computer, this computer may not be designed to install a 64 bit system.

    It should be a driver issue so as we cannot find a driver, you can try to contact Dell to see if there is any availible driver we can get.
  • Wednesday, November 04, 2009 7:25 AMBowie; Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I tried to search for your laptop on Dell. As there is no 64bit driver for this computer, this computer may not be designed to install a 64 bit system.

    It should be a driver issue so as we cannot find a driver, ""you can try to contact Dell to see if there is any availible driver we can get.""

    Dell don't deal with 64 bit drivers.
    I smoke yes; When I'm on fire.
  • Wednesday, November 04, 2009 7:31 AMMark [MSFT]MSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Dell don't deal with 64 bit drivers.
    Well, I don't think Dell makes too many of the drivers themselves.  But many Dell machines offer drivers for Vista/Windows 7 64-bit.
    Want to know if your current hardware & software will work with Windows 7? Check out these links: **Windows 7 Upgrade Advisor ** **Windows 7 Compatibility Center**
  • Wednesday, November 04, 2009 1:20 PMRick Dee Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    I found this by searching the internet for an Alps Touchpad 64-bit driver.  It a Vista driver, but should work.
    http://ftp.us.dell.com/input/R193152.EXE

    The below link has more info about the driver.
    http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=&k=R193152&cat=sup&x=4&y=7