Windows 7 on XPS M1730
- I have just bought a Dell XPS M1730 with a Blu-Ray/DVD/CD player running Vista 64-bit Home Premium. I have tried installing Windows 7 64-bit, but at the start of the installation it asks for a CD/DVD driver and will not proceed beyond that point without one. I cannot find a suitable driver. The 32-bit version of Windows 7 installs with no problems and I have no unknown devices. It will not however play Blu-Ray discs as Dell Media Direct will not install. Also the computer has 6GB ram and only 3GB is available under Windows 7 32-bit.
The Blu-Ray player shows up as a MATSHITA DVDRWBD UJ-110 ATA device
I would like to run Windows 7 64-bit, anyone any suggestions please?
Answers
- Thanks for all the suggestions. In the end I traced the problem, via one of the references supplied, to a bad(?) iso image given to me by my company. I got a second copy which was 400/MB bigger and worked perfectly. Don't know if the first image was corrupt of if Microsoft updated it.
Thanks All,
SteveB.- Marked As Answer byseb-deepsky Friday, November 06, 2009 11:24 AM
All Replies
- If it really doesn't work, you can always try to install it from USB.
http://store.microsoft.com/Help/ISO-Tool :) - Hi,
Do you perform a clean install or an inplace upgrade? If you performed a clean install, please try to reload the driver while selecting the partition. Otherwise, if you performed an inplace upgrade, please try to update the device driver to the latest version, then upgrade. Thanks for replies,
Clean install on second hard disk. Vista 64-bit Home Premium on the first disk.
I cannot find a driver for the Matshita device and cannot get past the request for one on installation. I do not understand why it needs a driver at this stage as it is already reading the installation DVD!Windows 7 32-bit installs fine with no driver issue at this point.
The version I am trying to install is a genuine, licenced copy of Windows 7 64-bit Enterprise, supplied by my work via ISO and DVD. Unfortunately I am the only person with one of these XPS machines.
The ISO files were supplied via download with the software licence, don't know where from but I suspect not store.microsoft.com. The Windows 7 USB/DVD Download tool does not recognise them as valid ISO files, same result if I try to make an ISO from the DVD with Roxio.
Hi,
Where do you get the ISO files? If you own a valid licence and it is purchased from Microsoft Store, you can download the ISO files from your Microsoft Store Account and use the Windows 7 USB/DVD Download tool to copy ISO files to USB drive. Otherwise, if the ISO files is from other places, please try to burn the installation DVD at a lower speed to install Windows 7. Sometimes there may be faults during burning of the installation DVD that causes this issue.
For references:
hl-dt-st dvdram gh15f and windows 7
Win7 Ultimate Upgrade custom install getting stopped in its tracks, exact wording of message included
Best Regards
Dale- Thanks for all the suggestions. In the end I traced the problem, via one of the references supplied, to a bad(?) iso image given to me by my company. I got a second copy which was 400/MB bigger and worked perfectly. Don't know if the first image was corrupt of if Microsoft updated it.
Thanks All,
SteveB.- Marked As Answer byseb-deepsky Friday, November 06, 2009 11:24 AM
