Any recommendations on how to fix this Blue Screen error? It's driving me crazy...
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Thursday, January 10, 2013 7:10 PM
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9086
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
All Replies
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Thursday, January 10, 2013 9:41 PM It would be helpful if you can post your minidump file on Skydrive or similar file-sharing site, and give a link to it:--
SC Tom
- Marked As Answer by talula bourdon Thursday, January 10, 2013 10:01 PM
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Monday, January 14, 2013 1:32 AMModerator
Hi,
According to BSOD error codes, you can refer to Bug Check Code Reference.
To check the this issue, please locate the dump file in the \Windows\Minidump folder and upload it so that we can analyze it. Before we could get your Minidump files, you can check following:
1. Update your BIOS, chipset and the drivers
2. Scan the system to check for the virus
3. Test the issue in Clean Boot and Safe Mode
Hope this helps.
Vincent Wang
TechNet Community Support
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