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Why does my computer crash when I put it to sleep?

Answered Why does my computer crash when I put it to sleep?

  • Wednesday, June 20, 2012 7:46 PM
     
     
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    Lately I've been having this really bizarre problem with my computer. About every 3rd or 4th time I put it to sleep, the screen goes black for about 5 minutes and then the computer crashes and shuts off. When I turn it back on again I get this error message:

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7601.2.1.0.768.3

      Locale ID:                                             1033

    Additional information about the problem:

      BCCode:                                               9f

      BCP1:                                                    0000000000000003

      BCP2:                                                    FFFFFA8006CEAA10

      BCP3:                                                    FFFFF8000451B3D8

      BCP4:                                                    FFFFFA800DCC4B10

      OS Version:                                          6_1_7601

      Service Pack:                                       1_0

      Product:                                               768_1

    Files that help describe the problem:

      C:\Windows\Minidump\062012-42401-01.dmp

      C:\Users\Kyle\AppData\Local\Temp\WER-94989-0.sysdata.xml

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    Here is a link to the files listed above.

    http://www.mediafire.com/?dz8b2xe2czb8ciw

    Thank you for your help!

     

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