Saturday, June 06, 2009 7:50 PMFirst, I want to say that Windows 7 is probably the best OS I've used to date (I use OS X at work, used Ubuntu for quite a while, and used all versions of Windows from 3.1). </fanboy>
Now the problem- I occasionally do some music production, but I can't get the drivers for my MultiMix8 to install. They work in Vista/XP, but will not work in 7 even if I use compatibility mode / run as admin. I've tried installing the legacy firewire drivers, and still no go. I was just wondering if anyone out there has had a similar issue, and if they were able to get it resolved.
Saturday, June 06, 2009 10:14 PMTry to update an Firmware
- Marked As Answer by Ronnie VernonMVP, Moderator Monday, June 29, 2009 4:42 PM
Tuesday, June 09, 2009 4:54 PMI also has the same problem. I had Firewire 12 version. Are you able to install on windows 7 with the latest firmware?
Monday, June 29, 2009 2:18 PMHi Josh,
I have A Multimix 16 FireWire, I've just install Windows 7 64bit version and try the leateast driver from Alesis. The install goes well but no output sound. It sound like it's a known issue in the doc. I've allready worte to Alesis and still wait for there responses. If i found somthing I will let you know.
And please appolagize for my bad english... ;-)
Wednesday, July 01, 2009 3:48 PMHi yura,
For me it do not work. I wrote to Alesis team and because the MultiMix FireWire - Windows XP and Vista Drivers [v22.214.171.12482] is a BETA driver and beacause I try to install it on as BETA OS no support and I still have no output sond on my MultiMix 16 FireWire!
The second I fonud somthing I let you guys know.
Friday, July 03, 2009 12:48 AMI have a MiltiMix12 FireWire. I had everything running on Vista64 with the new 64 bit driver and it was working, but I was getting audio dropouts constantly (even after trying all settings and other recommendations). So I installed Windows 7 64 bit in hopes that my frequent audio dropouts would go away. I get the same problem as you are experiencing, with no sound. I haven't had any problems installing other device drivers or software that was written for Vista, so this is a bit of a surprise to me. I hope it isn't too difficult for Alesis to tweak the drivers to run on Windows 7.
Wednesday, September 16, 2009 8:57 PMHi Everybody,
Monday September 14, Alesis put a new set of driver on-line: MultiMix Firewire - Windows XP and Vista Drivers [v126.96.36.19900]
I've install it and test it and Now it's work Perfectly.
So try this new driver and let me know your result. Hop this will work as fine as me!
- Proposed As Answer by Stephane Levesque Wednesday, September 16, 2009 8:58 PM
Wednesday, October 07, 2009 2:12 PM
I am now using Windows 7 RTM and the latest driver installed perfectly without issues, and I no longer have the problem where there is no sound. I do still continue to get audio dropouts as I mentioned above, but I believe that problem is related to my firewire adapter. I have read that firewire adapters with TI (Texas Instruments) chipsets are the best. Still, despite the dropouts I am back in business!
Wednesday, January 27, 2010 3:53 AMHi folks,
I have a similar situation.
Running Windows 7 Home 64 bit and trying to install the drivers for Multimix8 Firewire.
Since the drivers included on the CD were all 32 bit only, I downloaded the latest from
alesis.com v188.8.131.52 and installed it. But the moment I connected the mixer to the firewire
port and turned it on, the OS crashed with a blue screen blaming the driver.
What did I miss. Any help is appreciated.
Monday, February 01, 2010 10:32 AMI too bought a Multimix 8, last spring, then I had to wait a few months to buy a faster computer because mine was too slow to run the Firewire lines, Then, because it's 64 bits I couldn't get it to work, not in Vista it wouldn't, and everyone's big fix suggestion, get Win 7, a total of about 8 months went by before I got the upgrade disk, on about November 24th 2009, and it still won't work. What I found out is, Microsoft in its infinite wisdom changed all the rules for Firewire drivers in Win 7; I only know that because I stumbled onto the White paper they posted online. And Alesis isn't going to be fixing anything any time soon. As they wrote to me back in November it could be a year, ore more, before they fix the 64 bit driver for Vista, Win 7, forget it,maybe never they actually called me stupid for doing the upgrade, even though it was at their suggestion. They are also claiming it's too expensive to write new drivers, something about the hefty Fees M$ demands for each one, I guess they are NOT looking for any new customers with new computers. From the way they are acting, like this whole problem suddenly appeared one morning right out of the blue. I would say they have few intentions of being an up to date company. Well they are the only company, out of all the things I that plug into the computer, that has not written new drivers for 64 bit Win 7 machines,
Then I found out they stopped selling the multimix 8, pulled it from the stores, which to me says a ton about their future intentions. I asked them if they would either extend my warranty until such a time as they made it usable to me, or just give me a refund. A big fat NO was their reply. I am soooo 100% disappointed in Alesis, the worst customer care and lack of service I have ever seen in my life.
And I'm not all that happy with Win 7 either, all the things it's missing, they are now pushing this next idea of Gates, that no one will have any software on their own computer, that we will all go online and use it off their server. But how long until they start charging a monthly fee for that? I prefer to have my own everything on my own drives, how else can I keep any kind of control and keep prying eyes out of it?
Thursday, March 25, 2010 5:09 AM
I too was chastised by phone tech support for upgrading to Win7. I seldom get upset with tech support - but this really set me off. I told him that I had no problem with him telling me that Alesis didn't have drivers, yet - but he had absolutely no business telling me that I should have upgraded my OS. (And by the way, after 4 months, my observation is that Win7 is an excellent OS, on par with WinXP SP2.)
For as brief as it was, it was the worst tech experience I have ever had.
Beyond this, my Alesis Multi-mix 8 Firewire is gathering dust and I'm really not happy about it.
I have installed the latest 64-bit drivers (obviously not Win7 drivers) and the install goes fine, but as soon as I turn on the mixer I immediately get the BSD - every time.
The only solution is to try to find my old installation CD for Vista, partition my disk for dual boot, try to get the thing activated, etc.
How is Alesis going to be able to continue to market computer-connected hardware if they don't keep up with the drivers. I have never run into another company that doesn't have most drivers out before the OS release.
Sunday, April 25, 2010 10:39 AM
I have had a similar problem. Previously I used my multimix8firewire on my vista machine, but when trying to set it up for my new windows 7 64bit machine, I encountered a blue screen. Instant crash, my first crash on windows 7. Thanks Alesis. This is going to make future work flows a lot slower than they would have to be if it wasn't for this fault. I guess ill still be using my old laptop for sound and then sending it over to my new machine.
So yes, I have no solution either, I had downloaded the latest drivers (for vista and XP) and followed the instructions only to get a blue screen.
For anyone thinking of buying this mixer for use on a windows 7 64 bit set up, the simple answer is don't .
Wednesday, October 27, 2010 2:30 AMguess im joining the club.... heres the deal i got the multimix 8 firewire and ive read in a different forum to upgrade to firmware v2.0 ( an old upgrade for windows xp , my mixer is over 6 yrs old. ) but i cant get that to go through. all the versions of software on the net posted by alesis dont seem to flow with all my pcs. ( newest is win 7 & OS and i have older ones with XP SP2 and XP SP3 ) i can run XP with the original install disc but none of the updates on thier site work. I keep getting a firmware error and the program doesnt allow for me to change the bit rate and sample type. thus not allowing my acid program to allow the settings. Issue is their program dosnt let me controll the mixer! I got a call in to them at the moment i will post anthing i can find to help u out. I love my mixer its been good to me, i hope to ____ they figure this out.