webcam issue
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Monday, June 25, 2012 10:56 PM
it seems Windows keeps notifying me of an "unknown device" that needs updating, the driver I assume. When I click the link, it can't find the device. When I finally got the driver downloaded, now it won't INSTALL . . . I'm at a loss for words . . .
jb
All Replies
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Monday, June 25, 2012 11:10 PM
which cam do you have?
could be a USB problem, try removing the device in the device manager and reboot and see if that helps
Windows MVP 2011-12, XP, Vista, 7 and 8.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
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Monday, June 25, 2012 11:15 PMit's a built in cam. Dell N4010. I've seen the failed to update driver message more than I can count . . . it did, flicker on, for a moment, maybe, 20 seconds and then, POOF! It's like maybe a loose wire? I got no ideas past sending it back to Dell and telling them to KEEP the damned thing!
jb
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Monday, June 25, 2012 11:35 PM
backup your files and try the windows recovery back to fresh and see if that brings it back up
Windows MVP 2011-12, XP, Vista, 7 and 8.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
- Proposed As Answer by Vegan FanaticMVP Monday, June 25, 2012 11:35 PM
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Wednesday, June 27, 2012 7:15 AMModerator
Hi,
First, please go to device manager, right click the device and uninstall the driver. Then go to Dell website to download and install the driver manually.
http://en.community.dell.com/support-forums/laptop/f/3519/p/19364248/19819042.aspx#19819042
Niki Han
TechNet Community Support
- Marked As Answer by Niki HanMicrosoft Contingent Staff, Moderator Thursday, July 05, 2012 7:45 AM
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