Thursday, June 14, 2012 11:55 PM
Hi I am having touble with my dvdram.
I have tried for many hours to resolve this issue, I give up...
I've tried Mr Fix or what ever the name is, switched ports on the mainboard.
Do you have a link where I can reinstall the driver, I tried HP also and I'm getting nowhere fast.
This happened while updating win 7
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
HL-DT-ST DVDRAM GH15L
Friday, June 15, 2012 2:43 AM
Windows MVP 2011-12, XP, Vista, 7 and 8.
Hardcore Games, Legendary is the only Way to Play
Friday, June 15, 2012 3:20 AM
Also, try following the steps under "Windows 7 or Windows Vista" in the following MS KB article:
These steps, to remove the UpperFilters and LowerFilters values, if they exist, at the named registry key may help.
Create a System Restore Point beforehand and restart the computer afterward.