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BCCode:_3b

Answered BCCode:_3b

  • Sunday, July 29, 2012 3:30 AM
     
     
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    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 1033

    Additional information about the problem:
      BCCode: 3b
      BCP1: 00000000C0000005
      BCP2: FFFFF8800FDD4316
      BCP3: FFFFF88009952F80
      BCP4: 0000000000000000
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 768_1

    Files that help describe the problem:
      C:\Windows\Minidump\072812-19032-01.dmp
      C:\Users\Wolfman\AppData\Local\Temp\WER-29484-0.sysdata.xml

    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
     

All Replies

  • Sunday, July 29, 2012 12:14 PM
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    Hi,


    Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION


    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


    Therefore, please update your graphics drivers to the latest and see how it works.


    If issue persists, please upload the C:\Windows\Minidump\072812-19032-01.dmp file to SkyDrive for further research.


    Use SkyDrive to upload collected files.

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    Hope this helps.

    Jeremy Wu

    TechNet Community Support

     
  • Sunday, July 29, 2012 4:18 PM
     
     
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    https://skydrive.live.com/#cid=D8316ECA49548CAF&id=D8316ECA49548CAF%21105

    i guess it worked never used skydrive i have tried updating the drives updating windows tried unpluging one video card since i got 2 still messed up seams to do it when iam playing games

     
  • Sunday, July 29, 2012 11:44 PM
     
     
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    If you got two video cards then you will need a PSU higher than 650 watts to provide adequate power, refer the GPU manufacturer site for power requirements. Also, when you crossflire, you should be using identical GPU's.

    The games people play nowadays are still the old 32 bit games pre-2009, check the PC requirements of the game.

    "WER-29484" refers to an Ati Video card, your drivers could be for XP rather than for Windows 7 x64.

     
  • Monday, July 30, 2012 12:46 AM
     
     
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    i do have a bigger power supply and they re the exact same cards it still crashes even with one video not even hooked up i downloaded the drivers right from nvidia website

    • Edited by Wolfman420 Monday, July 30, 2012 1:10 AM
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  • Monday, July 30, 2012 5:23 AM
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    Hi,


    I have checked the SkyDrive link.


    However, the size of the dump file is only 1 KB and it seems to be a shortcut. Would you please check it and upload it again.


    You can copy the dump file to your Desktop and then uploading.


    Thanks.

    Jeremy Wu

    TechNet Community Support

     
  • Monday, July 30, 2012 6:56 PM
     
     
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    sorry about that here u go https://skydrive.live.com/?ppud=4#cid=D8316ECA49548CAF&id=D8316ECA49548CAF%21105

     
  • Tuesday, July 31, 2012 3:11 AM
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    Hi,


    After checking the dump file, the BugCheck Code is D1, {0, 2, 0, fffff8800fddf3a8}.


    Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL


    This issue seems to be related to Xeno7x64.sys. Therefore, please update the Killer Xeno Gaming Adapter driver or remove the device and see how it works.


    BigFoot Networks - Killer Xeno

    http://www.bigfootnetworks.com/support/index.php


    If issue persists, please let us know your detailed hardware information and upload the latest dump file for further research.


    Hope this helps.

    Jeremy Wu

    TechNet Community Support

     
  • Tuesday, July 31, 2012 3:51 AM
     
     
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    ok thanks ill give it a try and let u know
     
  • Thursday, August 02, 2012 2:09 AM
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    Hi Wolfman420,


    How is the issue going now?


    Regards.

    Jeremy Wu

    TechNet Community Support

     
  • Friday, August 03, 2012 9:15 PM
     
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    seam to work thanks if i have any other problems or it starts again ill laet u know thanks again
    • Marked As Answer by Wolfman420 Friday, August 03, 2012 9:15 PM
    •