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Windows 7 and the battery error "consider replacing your battery".
Windows 7 and the battery error "consider replacing your battery".
In Windows 7 RC and the previous beta, I have been receiving an error message saying "Consider replacing your battery" "There is a problem with your battery, so your computer might shut down suddenly".
I know for a fact that the battery is good. It works fine in Vista, its only about 4 months old, it lasts 2 hours +, and even in Windows 7, it will last for the same time period as it did in Vista.
People have been saying (as well as microsoft) that it is the BIOS and it needs to be updated. Well, I did obtain the latest BIOS from LG, which is dated in 2009, and that didn't change anything. I'm concluding that it is NOT the BIOS since vista reported the estimated time left of the battery just fine, even before the bios update, and I have the latest BIOS.
I ran the powercfg -energy command and it says that windows was not able to determine the capacity of the battery, yet if I go and install the LG batery application, it will tell me all the information about the battery.
I even went as far as to try my friend's battery which is less than 3 weeks old, and it still gave the same error messages.
Please Microsoft, fix this issue, and if you can't, then give the users an option to take off/disable/supress the blinking X that is on top of the power tray icon, and to remove both the "Consider replacing your battery" and "There is a problem with your battery, so your computer might shut down suddenly" messages so we don't have to see that every day, since the battery is in fact GOOD and works properly.
- Dan
PS: my hardware specs are:
LG Xnote R500 (Newest BIOS: CLOSSF19)
Intel T7500
4GB RAM + 2GB Intel Turbo Memory
All Replies
- Windows 7 has had issues identifying certain batteries, as you can easily see searching the forum. Due to such prevalence, it is safe to say the issue will be addressed. Thank you for reporting your troubles on the forums.
- Marked As Answer byRonnie VernonMVP, ModeratorMonday, June 22, 2009 11:12 AM
- Unmarked As Answer byDanLee81 Tuesday, September 08, 2009 7:28 PM
- My 2 month old Asus Eee PC 900 is having the same issue as DanLee81. My HP dv9920us notebook has no such error message and it's battery is over a year old.
An annoyance at best but still needs to be addressed in the final version. - I also have the same problem here. since the BIOS and battery driver updates are not the culprit with this issue, i guess Microsoft should have a look at it. It's not just the blinking and error message that is irritating, it also affects our power forecasting on our machines. But there was one time when I tried draining the battery on my computer, then charging it up to 100%, the error message didn't show. So I tried it again and drained the battery. But with no luck, the error message again, showed up, until now.
Please, to the developers, please fix this problem.
- It's just a regular bug with the Release Candidate; try to ignore it until there is a patch released.
Ì'M ØÑĽŶ 14, ŞŎ ĪƑ Ɩ ƓĚȚ ƖȚ ŴŖƟŊĠ ĐƠŅ'Ť ĆƟMPÀÎŅ yeah,I met the same question.and I wonder how to deal with it.
- MSDN RTM of Windows 7 did NOT fix this issue. Clearly the issue has not been addressed. I don't know why MS didn't fix this for the final RTM, espically when so many people have this problem.
MSDN RTM of Windows 7 did NOT fix this issue. Clearly the issue has not been addressed. I don't know why MS didn't fix this for the final RTM, espically when so many people have this problem.
I agree with you.Greetings- Try using device manager to disable "microsoft acpi-compliant control method battery." It seems to be a temporary solution to my similar problem. Although I now have no metering, I can get more than 35 minutes on battery. If this temporary soultion works for you, please leave a reply.Ed
- That is not a valid solution as you don't need to disable the "microsoft acpi-compliant control method battery". You can just turn off the "Power" system icon if you do not want to see the blinking X on the battery icon. Still that is unacceptable, as I know my battery is new, it lasts for MORE than 2 hours, and it is only a few months old!
Please Microsoft... let us have the option to disable all messages and the blinking X icons saying we have a bad battery when we actually do not. If you won't, then at least bring back the option to have the same battery behaviour as Vista. The battery icon/messages worked fine there. - Thank you all for keeping this issue alive.
Actually, the best way to keep it alive is for the origional poster to unmark the thread as resolved if they truely have not received a resolution.
I was having excellent battery life until I installed the RTM of Windows 7 - all RC and beta builds that I installed I had nearly three hours of battery. Now, I have about 20 minutes and Win7 shuts down my laptop.
This change in behavior happened when I went from an RC to RTM. Instant behavior change.
Needless to say, I like you that have posted here are not happy.
Brian Ehlert (hopefully you have found this useful) - It could help to avoid automatic switching off and keep the information about battery charge:
Setup Critical battery action to 'Do Nothing'
The tool is powercfg.exe
To change the 'Battery->Critical battery action->'On battery' setting to "Do nothing" using powercfg.exe
1. activate the power scheme you want to modify.
2. open an elevated command console (windows key, type 'cmd' in start menu, press "ctrl+shift+enter", click 'continue')
3. execute "powercfg -setdcvalueindex SCHEME_CURRENT SUB_BATTERY BATACTIONCRIT 0"
4. your current power scheme will show "Battery->Critical battery action->On battery: Do nothing" despite the option being unavailable in the drop box. - Thank you for the work around - but it is still just a work around.
It does not resolve the root cause of the problem.
Brian Ehlert (hopefully you have found this useful) - I too, am having this issue on (2) matching dv6000-hp laptops. At first, I was thinking the laptop is a couple years old, and sat on a shelf gathering dust, not being stored properly. I went to replace the batteries, and realized that HP had recalled them. So i replaced them with brand new batts from the factory. And wala! same issue. This is def. an OS issue that needs to be addressed, but to be honest, as frustrating as it may be, this is the worst thing ive heard about 7, so Im actually super proud of MS. And are confident that a patch, or update will be released very soon. Right Mr. Gates? :-)
- I'm also experiencing this issue, Eee PC 900 with Windows 7 RTM (MSDN).
Microsoft - please look into this! - have the same problem with also a fv6000 hp laptop. Tried updating the bios and all drivers but nothing helps. Please fix this.
- Same issue. I have 30 minutes lifetime battery after I've installed Windows 7 with a 9 cell battery. Gateway FX 6831 machine.
- Edited byGustavo Faleiro Bastos Wednesday, October 28, 2009 6:42 PM
- I also have this Problem.
Installed windows 7 yesterday on my HP DV9787eg Notebook.
No Problems with vista, Windows 7 kills my Battery after 30min.
I installed the ACPI driver and Chipset driver new with now change..
Please Help us Microsoft.
Cheers Tim - Same Problem here on an eeePC 701!
gr33tz, mekz. - I am having Lenovo Y510 I am also facing the same problem "Consider replacing your battery"Help me if you across some solution.
- having the same problem with hp pavillion dv6242us on windows 7 ultimate .. the battery was working fine on vista .. the problem just seems to be on windows 7 n it seems like a lot of people r having the same issue .. y isn't microsoft coming up with a fix?! or addressing this issue?!
- I'm having that same issue with my gateway M-6750, Vista is fine - battery lasted over 2 hrs, installed W7 and now my battery lasts only 20 min. or so. Any work around to make the battery last longer in win 7.
I'm having that same issue with my gateway M-6750, Vista is fine - battery lasted over 2 hrs, installed W7 and now my battery lasts only 20 min. or so. Any work around to make the battery last longer in win 7.
I have a Gateway MT6840 and have similar problems.- I have Toshiba Satellite L40-14D and have similar problems. Low battery life and an error message saying "Consider replacing your battery".
PS: I have official RTM of Windows 7 32bit Ultimate
Micosoft, please fix it! - Wow, this thread is really hott. Microsoft theres a problem.....
Network Systems Engineer * Zvetco Biometrics * Windows Server 2008 R2 * Core2 6600 @ 2.40GHz * 16 GIGS RAM * NVIDIA 9400GT * Same problem with my Alienware Area-51 m5550, only 30 min of battery, please a fix, i have these problem since RC.
waiting for a patch.
- I am having the same problem with my Dell XPS M1530: "consider replacing your battery" message while plugged in and erroneous readings and early shut down when running off battery. I did not have any trouble with Vista and have tried the various updates suggested in this thread without success.
I just messaged Microsoft Helps on Twitter:
@MicrosoftHelps Any plans or suggestions to address the #Win7 battery errors described on this TechNet thread? http://bit.ly/4vOZdM
- I am havin this problem with my Acer Aspire 5100. The battery worked perfectly with WinXP, though.
- Same here, 15 months old Dell XPS M 1330. Until the day before yesterday on Vista 32 bit worked like dream and battery kept over 2hrs. As of Window 7, it keeps max 40 minutes. Help, Microsoft!
- Same problem here - Toshiba Satellite U205. I recently replaced the original battery - everything was fine until I installed W7 last weekend (from Vista Home Prem.) - now the red X seems permanent.
- seems like the only solution is to switch back to the unstable vista.. or mayb its time to go mac finally? lol .. either way i dont see a fix or any response/interest from microsoft in the near future :p because this issue seems to have existed since pre-release versions of windows 7 .. it's annoying! grrr
- Same problem here. I'm running Win7 RC b7201 with latest updates on an Asus EeePC 900 and i'm getting the message "There is a problem with your battery, so your computer might shut down suddenly". But the actual battery life seems to be ok. The powercfg tool tells me i've got a battery with a very huge capacity; this is, actually, the true cause of the problem. Also, sometimes the tray icon tells me that it's charging when actually it's on battery. These strange things are (again sometimes) followed by the DPC process eating all my CPU time. Of course, disabling the battery driver "fixes" all these, but then i've got no idea of my remaining battery energy. I'd be happy to see the fix for there issues, before i switch to RTM (MSDN).
- Me too..The problem appeared about two weeks after the Windows7 installation.My HP DV9000 only lasted about 50 minutes on Windows7, against 3.5 hours in Windows XP.So the battery-time has always been bad, but this notification just started popping up today.
Windows 7 has had issues identifying certain batteries, as you can easily see searching the forum. Due to such prevalence, it is safe to say the issue will be addressed.
Well... any news on this? Does Microsoft know about this problem? Do they work on a fix? Any infos or news on this? It's really getting frustrating.Well... any news on this? Does Microsoft know about this problem? Do they work on a fix? Any infos or news on this? It's really getting frustrating.
@MicrosoftHelps sent the following response to the tweet I posted above:
@Tim_Michael @mbfortson Keep an eye on the thread to see what suggestions moderators posting and possible fixes. ^BK
- Thanks for the info, mbfortson ! Is this good news?!
I did not get this on my twitter!Well... any news on this? Does Microsoft know about this problem? Do they work on a fix? Any infos or news on this? It's really getting frustrating.
@MicrosoftHelps sent the following response to the tweet I posted above:
@Tim_Michael @mbfortson Keep an eye on the thread to see what suggestions moderators posting and possible fixes. ^BK
Funny????
TimMe too..
The problem appeared about two weeks after the Windows7 installation.My HP DV9000 only lasted about 50 minutes on Windows7, against 3.5 hours in Windows XP.So the battery-time has always been bad, but this notification just started popping up today.
My dv9207us, which is still running vista, started giving me this error when I accidentally let the battery run down one time. I think my notification comes from HP though, rather than microsoft. The shut down seems to have prompted the error. I've been ignoring it since I only use the laptop with the power adapter attached.- Is your Windows 7 x86 or x64? I have an Acer Aspire 5920G Laptop and when I installed the x64 Windows 7, I had the battery error you have; but when I reinstalled to the x86 version of Windows 7 the error fixed itself.
Is your Windows 7 x86 or x64? I have an Acer Aspire 5920G Laptop and when I installed the x64 Windows 7, I had the battery error you have; but when I reinstalled to the x86 version of Windows 7 the error fixed itself.
Interesting...
I'm runnning the x86 version on my Aspire 5100 and I do have the battery error.- Please tell me which x86 version you choose, cause I installed a x86 on 5920G and the battery error is still there.
Thanks a lot
NiGe Please tell me which x86 version you choose, cause I installed a x86 on 5920G and the battery error is still there.
Thanks a lot
NiGe
x86 Ultimate and I have an 8 cell battery. No error at all.
I smoke yes; When I'm on fire.- Thanks to you,
I also used a x86 Ultimate.
Do U also have the
<!-- @page { margin: 2cm } P { margin-bottom: 0.21cm } -->Mainboard
Platform Compliance : Intel Centrino Duo Mobile Technologie
Hersteller : Acer
MP Unterstützung : Nein
MPS Version : 1.40
Modell : Chapala
When do you bought it?
I dont understand, why I have so much trouble with this :-(
THX
NiGe
Thanks to you,
I also used a x86 Ultimate.
Do U also have the
<!-- @page { margin: 2cm } P { margin-bottom: 0.21cm } -->Mainboard
Platform Compliance : Intel Centrino Duo Mobile Technologie
Hersteller : Acer
MP Unterstützung : Nein
MPS Version : 1.40
Modell : Chapala
Processor: Intel Centrino Mobile Core2Duo 2Ghz
Manufacturer: Acer
Model: Chapala
BIOS Version: 1.3813
I smoke yes; When I'm on fire.- Its the same !!
Wich Chipset Driver do you use?
Is it the original Acer Akku U use?
U help me so much - thanks :-)
Its the same !!
Wich Chipset Driver do you use?
Is it the original Acer Akku U use?
U help me so much - thanks :-)
I use the Chipset driver that Windows 7 installs, bearing in mind I have an 8 cell battery not 6. I bought it off of eBay. I take it you have the latest BIOS installed?
I smoke yes; When I'm on fire.- Yes I have the latest Bios.
Now I ordered a new Akku - and trying another version of win7 :-(
Thank you for helping me :-)
- I have Windows 7 Ultimate 64bit.I use the chipset-driver W7 provides.Tried downloading Intels 745GM-drivers from the web, but they say my system dosent meet the requirement for the drivers..Also tried the Vista 64bit-drivers that HP provides, also no go.
- i hav windows 7 ultimate x86 .. the battery drivers appear to be from microsoft; i'm not sure if these are supposed to be from my manufacturer (HP) or not .. The processor is Intel Core Duo T2450 2Ghz .. and i have the latest bios from HP (but that was for Windows Vista; could that be the problem?) ..
- Im having the same problem with my dell xps m1530. Come on microsoft! We need a solution for this!
Im having the same problem with my dell xps m1530. Come on microsoft! We need a solution for this!
Microsft is actually working on the problem. Although what I don't get is how it can't determin your battery capacity, when all it is, is a fancier version of Vista with rewritten coding? What did they completely strip/rewrite the battery enumerators?- Is it a fancier version of Vista?
Yes and no. It is part of the evolution of the NT client, if that is what you mean.
Whether they are working on the problem or not, I don't know - but considering the noise on this thread I assume that they are.
I was put out becuase everything worked well for me through the entire beta process (not just the public beta, but additional beta builds as well) and it was not until the final release build that I had problems.
It was a major disappointment.
Now, Win7 does include the ability to use Vista drivers - that is built on purpose so hardware manufactuers would not have to turn around and immediately write new drivers.
I am using all stock Win7 drivers. So that tells me that it is a core deficiency / bug - not a driver specific bug. Rather a software interacting with hardware bug.
My battery life went from 8 hours to 15 minutes, with only an fdisk, format, and install in between. Yes, totally unacceptable.
Like I said earlier - keep this thread alive and at the top of the list if you want it to be given attention.
Brian Ehlert (hopefully you have found this useful) - Same problem for my Dell D620......both my batteries are now qualified as "to be replaced". Running Windows 7 Enterprise (RTM) 64-bit. Battery appears to be empty in 15 minutes. Have to work on the powercable all the time. Grrrrr. Had no issues when running W7 RC 32-bit on the same machine.
- Same problem here. I have an hp dv4170us and i know the battery is fine because it had about a 2 hr charge in xp and about 10 minute charge in 7
- A German "Vendor Support Engineer" replied:
"Your BIOS creates the problem. It sends Windows none or false information. You need a BIOS upgrade to solve this problem." (See http://bit.ly/3cj2A1 )
I already updated my BIOS to the latest available version (Acer Aspire 5100. BIOS v3.13 from 2009/03/31). It didn't help, though.
A German "Vendor Support Engineer" replied:
Strange that it didn't happen in either win2k or XP then.. :S
"Your BIOS creates the problem. It sends Windows none or false information. You need a BIOS upgrade to solve this problem." (See http://bit.ly/3cj2A1 )
I already updated my BIOS to the latest available version (Acer Aspire 5100. BIOS v3.13 from 2009/03/31). It didn't help, though.
Anyways, HP hasn't released bios for my pc since 2007, so good luck with that :P- Yeah, it's disappointing. It seems to me that they aren't really interested in finding a proper solution.
- That might be an answer - but as a customer I consider it an unacceptable answer.
As I said: In my case all was fine prior to RTM - ALL beta builds (public and TAP private) worked without this issue.
This was an issue introduced in the RTM close down.
If it considered to be a non-bug - then a workaround should be provided. As the rediculously short battery life leaves my notebook teathered to a plug.
And it is short battery life that is imposed by the OS - it is not the true battery life of the machine.
I work in Redmond and would drop my laptop off if I knew they were willing to take a serious look at the symptoms.
Again - not a single responce from a MSFT person directly to this thread - all MSFT answers have been third hand.
Brian Ehlert (hopefully you have found this useful) That might be an answer - but as a customer I consider it an unacceptable answer.
Someone from microsoft should come up with a fix.
As I said: In my case all was fine prior to RTM - ALL beta builds (public and TAP private) worked without this issue.
This was an issue introduced in the RTM close down.
If it considered to be a non-bug - then a workaround should be provided. As the rediculously short battery life leaves my notebook teathered to a plug.
And it is short battery life that is imposed by the OS - it is not the true battery life of the machine.
I work in Redmond and would drop my laptop off if I knew they were willing to take a serious look at the symptoms.
Again - not a single responce from a MSFT person directly to this thread - all MSFT answers have been third hand.
Brian Ehlert (hopefully you have found this useful)- i dont see how this could be a bios related problem when with the same bios the battery works fine on earlier versions of windows .. even if it is, i dont see some of the laptops getting an upgraded bios from the manufacturers or it may be a long way in the coming .. i personally think the problem has to do with the new battery module for windows 7 .. microsoft really needs to find a fix for this because i'm sure there are a lot of people out there who upgraded and are having the same problem and aren't aware that the actual problem is not in their batteries but battery module in win 7 .. if there is no solution, either i'm going mac now or downgrading .. but vista is a nightmare!
