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Intellimouse Explorer 2.0

Answered Intellimouse Explorer 2.0

  • Tuesday, May 29, 2012 8:28 PM
     
     
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    My IntelliMouse Explporer 2.0 has developed a problem or my new software on my laptop has a problem the intellimouse can't handle.  My laptop software was recently corrupted so that it would not boot up.  I had to get an IT person to get me back up and running and he had to install new software. Since then, my mouse randomly cuts off and I have to use the pad. After a minute or so I can plug in the receiver and the power and functionality is restored, although for a few minutes at the most.  Help....at a loss for ideas.  By the way, I am running OS Windows 7 Professional on a Toshiba L505D.

     

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  • Wednesday, May 30, 2012 7:46 PM
     
     
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    I assume the battery is fine.

    Given the problem in your rig, its possible windows has been compromised in a way he/she could not detect,

    Try removing the driver software and remove the mouse, and then reboot using the pad

    Then connect the mouse and let windows download the driver fresh

    get back here if that fails

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  • Thursday, May 31, 2012 7:31 AM
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    Hi ,

    You may remove all the IntelliMouse Explorer 2.0 related drivers and go to the website below to download the latest version of the IntelliPoint software and reinstall the IntelliMouse.

    Downloads for Wireless IntelliMouse Explorer 2.0:

    http://www.microsoft.com/hardware/en-us/d/wireless-intellimouse-explorer-2.0

    Here is an official article to install Microsoft mouse and the IntelliPoint software:

    http://support.microsoft.com/kb/258785

    Tracy Cai

    TechNet Community Support