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General DiscussionBlue Screen on Windows 7 from Network Adapter

  • Saturday, November 07, 2009 7:38 AMfelibo Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Was getting a BSU after installing Windows 7 on a Dell desktop. So I submitted this in another thread "Blue Screen on Windows 7"
    for the problem since after logging back it shows a gui that the system has recovered from an unexpected shutdown and would check for a solution to the problem but then the solution is not made known to the user.


    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    d1
      BCP1:    00000248
      BCP2:    00000002
      BCP3:    00000000
      BCP4:    8827C38E
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1

    Files that help describe the problem:
      C:\Windows\Minidump\110509-20529-01.dmp
      C:\Users\Dell\AppData\Local\Temp\WER-68780-0.sysdata.xml

    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    I then loaded the files to skydive. This is the link
    http://cid-e829db2c509ba082.skydrive.live.com/browse.aspx/.Public

    This is the solution from auggy after lookn at the dump files

    Quote "
                felibo, your are experiencing a different Stop Error so you may benefit from starting your own thread.

                However, from your minidump file your issue is being caused by the driver for your network card,
                specifically the lne100v4.sys. The lne100v4.sys has a timestamp of "Thu  May 04 02:07:50 2000"
                so is an older driver and may not be compatible with Windows 7.
                If you are unable to find a more recent driver for you network card consider, if it is possible,
                to remove the card,  and install a network card which has compatible Windows 7 drivers."

    So I installed the Windows XP drivers to SOLVE THE PROBLEM for the LNE100TX which is lne100tx512_2 from
    http://download.cnet.com/Linksys-LNE100TX-v5-Fast-Ethernet-Adapter/3000-2112_4-56374.html?tag=mncol
     

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  • Sunday, November 08, 2009 1:15 AMauggyMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    felibo, thanks for posting how you fixed it. That's good info.
     
  • Monday, November 09, 2009 4:11 AMNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

     

    Thank you for sharing the information with us.

     

    Considering this is a hardware compatibility issue, it is also recommended that you go to Linksys for further investigation.

    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

     

    Thanks again. Have a nice day! 

    Nicholas Li - MSFT