Tuesday, February 12, 2013 7:49 PM
Hello, I'm using Windows 7 x64
When I start my computer, I get the screen that usually appears when you incorrectly shutdown windows, but instead of having any safe mode options, I only have "startup repair" and "start windows normally". When I choose startup repair, I get a black screen that says "Windows is loading files" with a loading bar, but when the bar finishes loading, it just freezes there until I force it to shut down. When I choose start Windows normally, I get a black screen that says "starting Windows", which also freezes there until I force it to shut down. I also tried using the Windows 7 install disc, when I boot from the disc it says "Windows is loading files", loads those for about 3 minutes, then brings me to the "starting Windows" screen and again, simply freezes there until I force it to shut down.
So, I can't start Windows, repair Windows, or reinstall Windows.
What do I do?
- Edited by Liyara Tuesday, February 12, 2013 7:51 PM
Wednesday, February 13, 2013 12:15 AMYou can use the Windows DVD and attempt a repair.
Thursday, February 14, 2013 6:27 AMModerator
Please Start the PC in Safe Mode. For how to start the PC in Safe Mode please read:
If the issue would not persist in Safe Mode. Please perform a clean startup to determine whether background programs are interfering with your game or program.
TechNet Community Support
- Marked As Answer by Spencer XiMicrosoft Contingent Staff, Moderator Friday, February 22, 2013 4:07 AM