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problem with Windows 7 DVD/USB Download Tool

Answered problem with Windows 7 DVD/USB Download Tool

  • Wednesday, January 13, 2010 8:08 PM
     
     
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    Hi,

    I'm having trouble with Microsoft's Windows 7 DVD/USB Download Tool (the revised version).

    I tried running it on a Windows 7 Ultimate x64 RTM install, with the 32 bit ISO of Windows 7 Ultimate RTM which I got from my Technet subscription, but I got an error saying "we were unable to copy your files". I was using an 8 GB LaCie USB flash drive.

    I then tried to use it at work on an XP Pro SP3 x86 install, with a 64 bit ISO of the last release candidate of Windows 7 that was available (didn't feel like re-downloading the RTM ISO, so I used what we had lying around to test), and I got the same error.

    The USB drive was formatted by the tool as NTFS correctly, then the error appeared.

    Anyone have any idea what may have been going on?

    Thanks!
     

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  • Wednesday, January 13, 2010 9:08 PM
     
     
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    A bit more info.

    I found the log file for the tool, and it says:

    01/13/2010 21:06:37: Error during backup., Usb; Unable to set active partition. Return code 87.

    Not sure why it can't set the active partition on the flash drive.

    Any ideas?
     
  • Thursday, January 14, 2010 8:27 AM
     
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    Hello,

    Have you ever maked this USB flash drive bootable? If yes, you may have to reformat it.

    To troubleshoot this problem, try the following steps:

    Step 1:
    ===========
    1. Click start button, type in diskmgmt.msc and press enter to run Disk Management.
    2. Right click the first partition of USB flash and choose "Make Partition as Active"

    Step 2: Disable UAC
    ==========
    1. Click Start. Type MSCONFIG in the Start Search bar and press Enter.
    2. Click Tools.
    3. Highlight Change UAC Settings, click Launch.Change the UAC to Nerver notify.

    Step 3:
    =======
    Try to use another tool to copy Windows DVD to flash drive and make it bootable. Refer this article.
    Thomas77
     
  • Thursday, January 14, 2010 11:39 AM
     
     
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    Try to run the tool as administrator.
     
  • Wednesday, September 14, 2011 11:55 PM
     
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    We ran across this same "Error during backup., Usb; Unable to set active partition. Return code 87" with DataStick Pro 16 GB USB sticks.  The Windows 7 DVD/USB Download Tool would format and then fail as soon as the copy started.

    We ended up finding that the USB stick has a partition that starts at position 0 according to DiskPart.  We used DiskPart to select the disk that was the USB, then ran Clean, then created the partition again.  This time it was at position 1024.  The USB stick was removed then reinserted and Windows prompted to format the USB stick, answer Yes.

    The Windows 7 DVD/USB Download Tool was now able to copy files.

    May we all make money in the sequel.
    • Proposed As Answer by Paolo Marini Thursday, September 22, 2011 7:50 PM
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  • Sunday, October 30, 2011 1:40 AM
     
     
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    Re: Dave's solution

    Perfect, solved the problem I was having too, thank you for posting!

    • Edited by ravisorg Sunday, October 30, 2011 1:41 AM
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  • Friday, November 11, 2011 5:49 PM
     
     
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    I tried that to. But my USB disk isn't listed with the "list disk" command in diskpart. Also I can't set the partition to active in any other way. I'm almost certain that this is the problem.

     

    If anyone has a solution for this, could it be e-mailed to redmarvdh@hotmail.com ?

     
  • Thursday, November 17, 2011 5:55 PM
     
     
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    I had the same problem. I used diskpart to clean and format the usb drive. Only then  was able to use the tool.
     
  • Saturday, January 07, 2012 9:57 AM
     
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    Try after disabling antivirus. I got the error " Error during backup., Usb; Access to the path 'F:\autorun.inf' is denied"  in log file. It was because antivirus blocked access to 'autorun.inf'. 
    • Proposed As Answer by alpersukuf Tuesday, June 12, 2012 5:57 PM
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  • Tuesday, March 13, 2012 4:53 PM
     
     
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    This fix worked perfectly! Thanks very much.
     
  • Tuesday, June 12, 2012 5:56 PM
     
     
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    after following the steps of diskpart stuff, just disable your antivirus. I completed the diskpart operation but it did not solve my problem. When I disabled my antivirüs, it started to copy files, thanks azhariitd for the notification,,
     
  • Saturday, September 22, 2012 5:23 AM
     
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    Hey there!

    Here is the solution:

    Open a Command prompt window (run it in administrator mode)

    in the command prompt, do the following commands:

    diskpart (to enter the tool)

    list disk
    select disk #    (where # is the number of your Pen drive listed in the 'list disk' command)
    clean
    create partition primary
    select partition 1
    active
    format quick fs=fat32
    assign
    exit

    Now, try the USB tool again, and probably it will work!



    • Edited by Lunatis Saturday, September 22, 2012 5:26 AM
    • Proposed As Answer by David Ta Sunday, March 24, 2013 5:51 PM
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  • Tuesday, September 25, 2012 10:07 PM
     
     
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    I thought I'd share this little GPL windows secret called "Rufus" (to create a bootable USB flash drive).

    It's the only one I've found that works consistently for both Windows & Linux ISO files.

    http://rufus.akeo.ie/

    That being said, sometimes it's still better to install via normal disc methods (i.e. windows 8 release preview ISO from USB asks for a missing driver during initial setup.  But doesn't ask during a normal DVD install)

    YMMV of course.

    cheers!

     
  • Tuesday, October 23, 2012 7:57 PM
     
     
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    Lunatis thnx! work 4 me fine! 
     
  • Sunday, October 28, 2012 4:11 AM
     
     
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    Lunatis much thankks u r wonderful

     
  • Sunday, November 18, 2012 12:11 AM
     
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    Hey there!

    Here is the solution:

    Open a Command prompt window (run it in administrator mode)

    in the command prompt, do the following commands:

    diskpart (to enter the tool)

    list disk
    select disk #    (where # is the number of your Pen drive listed in the 'list disk' command)
    clean
    create partition primary
    select partition 1
    active
    format quick fs=fat32
    assign
    exit

    Now, try the USB tool again, and probably it will work!




    THIS! +1 10x mate!
    • Proposed As Answer by cloud49 Tuesday, November 20, 2012 8:00 AM
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  • Tuesday, November 20, 2012 8:00 AM
     
     
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    Thanks guys, great fix!  You saved me from having to get off my chair and get another flash drive!!
     
  • Wednesday, December 19, 2012 9:50 AM
     
     
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    Thanks, bro! I appreciate your help.
     
  • Sunday, March 24, 2013 5:53 PM
     
     
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    Amazing, thanks loads. Suprisingly I have had to use this many times now, I save this in my bookmark. When I use a specific iso to usb tool it edits the partition convincing it that it is smaller than it really is and this is the only way of fixing(believe me i've tried other ways) THANKS!