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Workstations in the domain randomly shutting down and restarting

Answered Workstations in the domain randomly shutting down and restarting

  • Wednesday, December 12, 2012 8:01 PM
     
     
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    I have had this problem for several months and it affects all of my domain workstations (Win7 Pro x64 workstations on a mixed Server 2003/2008 AD environment).  The computers will randomly decide to do an orderly shutdown (just as if you clicked Start --> Shut Down), and will close all of your programs regardless of what you're doing.  You have to click Save fast when it prompts you, otherwise you will lose whatever you're working on.  They will then proceed to do a normal shutdown and restart and bring you back to the login screen.  Happens once a month or so to everyone.  No other visible effects are seen, the computer works normally after restarting.  

    At first I thought Windows Update was the culprit, so I set all users' Windows Updates to ask before installing but that doesn't help.  Today there were several Windows updates, but some peoples' workstations shut down and restarted before they ever installed them.  

    The Event Viewer shows nothing out of the ordinary.

    I have run virus scans on at least one of the machines with two different scanners and didn't turn up anything.  

    Any ideas what might be going on here?  



     

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  • Friday, December 14, 2012 8:48 AM
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    Hi,

    If this issue happens to all computers, I suspect this is related to the domain policy, please check and confirm if you’ve configured any scheduled task by group policy.

    Alex Zhao
    TechNet Community Support

     
  • Friday, December 14, 2012 4:28 PM
     
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    http://technet.microsoft.com/en-us/library/cc720539(v=ws.10).aspx


    In Group Policy Object Editor,
    expand Computer Configuration,
    expand Administrative Templates,
    expand Windows Components,
    and then click Windows Update.

    No Auto-restart with logged on user for scheduled automatic updates installations
    enable this policy

     
  • Monday, January 07, 2013 4:37 PM
     
     
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    Thank you.  I have set this to Enabled but it does not affect the issue.  The default policy (which I am using) is set to Link Enabled but not Enforced.  Running rsop.msc from the start menu does not show this policy setting on the client workstation.  How can I be certain that the client workstations are using this policy?