Fax and Scan account setup fails Windows 7 RC1

Thursday, May 14, 2009 6:11 PMrkball2008

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This is more or less a fix I found in the Vista forums that applies to anyone using the Windows Easy Transfer to intall Windows 7. I was unable to run the Fax and Scan account setup until I found the suggestion below which worked perfectly for me. Hope it helps someone out there having the same issue.
Making a backup:

1) From a command prompt type in "regedit" to start the registry editor.
2) Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Accounts
3) Right click on Accounts & select Export.
4) Save the .reg file somewhere safe. This will be your backup in case what
we do next causes any problems.

Proposed fix:
1) Turn off WFS
2) Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Accounts, delete all the
sub keys. Mine looked like "S-1-5-21-#########..."
3) Run WFS elevated the first time--this should allow it to recreate
appropriate accounts.

If you get some negative affect from the proposed work around above, you can
simply import the reg file you made as part of the backup to restore
yourself to the original state.

Thanks,
David
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