Windows 7 Professional (x86) SP1 installation error (80073701)
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Thursday, January 12, 2012 3:34 PM
Hello,
I've been troubleshooting system errors that appear while trying to install various updates over the past couple of months. I've managed to install all updates via windows update except SP1(KB976932). I've tried all of the suggested fixes from microsoft's support site; various "fix it" tools, system update readiness tool, system file checker(from elevated cmd), reset windows update via elevated cmd, CHKDSK, clean boot, safe boot, uninstalled 3rd party antivirus completely and installed ms security essentials etc...
I have one error that's showing in CheckSUR.log that I can't seem to identify:
Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2012-01-11 19:00 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Missing Deployment Key 0x00000000 830839a048f..930813f36e2_31bf3856ad364e35_6.1.7601.17632_e851eb8a84ec481a HKLM\Components\CanonicalData\Deployments Summary: Seconds executed: 243 Found 1 errors CSI Missing Deployment Key Total count: 1
Here are the only erros in the CBS.log (along with a few lines of info preceding and following the errors)2012-01-11 21:07:58, Info CBS Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: WindowsAnytimeUpgrade 2012-01-11 21:07:58, Info CBS Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: WindowsAnytimeUpgrade, PinDeployment: x86_microsoft-windows-a..-upgrade-deployment_31bf3856ad364e35_6.1.7601.17514_none_21c7365cff08e0c9 2012-01-11 21:07:58, Info CSI 0000000e Performing 1 operations; 1 are not lock/unlock and follow: AddCat (14): flags: 0 catfile: @0x5b7405c 2012-01-11 21:07:58, Info CSI 0000000f Performing 1 operations; 1 are not lock/unlock and follow: Stage (1): flags: 8 app: [Microsoft-Windows-Anytime-Upgrade-Deployment, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x5b73c24 2012-01-11 21:07:58, Info CBS Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: WindowsAnytimeUpgrade 2012-01-11 21:07:58, Info CBS Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: WindowsAnytimeUpgrade, PinDeployment: x86_microsoft-windows-a..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_2441c4ee7b52a29b 2012-01-11 21:07:58, Error CSI 00000010@2012/1/12:02:07:58.126 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null) [gle=0x80004005] 2012-01-11 21:07:58, Error CSI 00000011 (F) STATUS_SXS_ASSEMBLY_MISSING #155312# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c] 2012-01-11 21:07:58, Error CSI 00000012 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #155197# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-Anytime-Upgrade-Deployment-LanguagePack, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514.WindowsAnytimeUpgrade", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701] 2012-01-11 21:07:58, Info CBS Failed to pin deployment while resolving Update: WindowsAnytimeUpgrade from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2012-01-11 21:07:58, Info CBS Failed to resolve item[0] in Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: WindowsAnytimeUpgrade [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2012-01-11 21:07:58, Info CBS Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2012-01-11 21:07:58, Error CBS Failed to resolve execution package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2012-01-11 21:07:58, Info CSI 00000013@2012/1/12:02:07:58.173 CSI Transaction @0x5b99e18 destroyed 2012-01-11 21:07:58, Info CBS Perf: Resolve chain complete. 2012-01-11 21:07:58, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2012-01-11 21:07:58, Error CBS Failed to process Multi-phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2012-01-11 21:07:58, Info CBS WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514, status: 0x80073701, failure source: Resolve, start state: Partially Installed, target state: Partially Installed, client id: WindowsUpdateAgent 2012-01-11 21:07:58, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2012-01-11 21:07:58, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it... 2012-01-11 21:07:58, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it... 2012-01-11 21:07:59, Info CBS Reboot mark refs: 0 2012-01-11 21:07:59, Info CBS Enabling LKG boot option 2012-01-11 21:07:59, Info CBS Restored system sleep block state: 0x80000000 2012-01-11 21:07:59, Info CBS Exec: Processing complete. Session: 30200014_3013979856, Package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2012-01-11 21:08:11, Info CBS Session: 30200015_152496560 initialized by client WindowsUpdateAgent. 2012-01-11 21:08:11, Info CBS Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, Parent: Microsoft-Windows-WinPE-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present 2012-01-11 21:08:11, Info CBS Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, no parent found, go absent 2012-01-11 21:08:11, Info CBS Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, Parent: WinPE-HTA-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present 2012-01-11 21:08:11, Info CBS Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, no parent found, go absent 2012-01-11 21:08:11, Info CBS Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present 2012-01-11 21:08:11, Info CBS Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, related parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514, which is not real parent 2012-01-11 21:08:11, Info CBS Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7600.16385, state: Installed 2012-01-11 21:08:11, Info CBS Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, disposition state from detectParent: Installed 2012-01-11 21:08:11, Info CBS Appl: Evaluating package applicability for package Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, applicable state: Installed 2012-01-11 21:08:11, Info CBS Appl: detect Parent, Package: Package_for_KB2360131_RTM~31bf3856ad364e35~x86~~6.1.1.3, Parent: Microsoft-Windows-EmbeddedCore-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present 2012-01-11 21:08:11, Info CBS Appl: detectParent: package: Package_for_KB2360131_RTM~31bf3856ad364e35~x86~~6.1.1.3, no parent found, go absent
I would like to identify the source of these errors to that I can manually edit the registry or uninstall/re-install the corresponding update package(s). Any help would be much appreciated.Thanks!
All Replies
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Saturday, January 14, 2012 10:03 PM
Hi,
You can copy missing packages to WinSXS folder. That is all.
If you don´t wont manually fix this problems, you can re-install Windows 7. Reinstallation will keep all your settings, programs, customizations. You must run setup from DVD (from running Windows) and choose Upgrade. It will make "Upgrade".
This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
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- Proposed As Answer by zhen tan Monday, January 16, 2012 9:19 AM
- Marked As Answer by Arthur XieMicrosoft Contingent Staff, Moderator Friday, January 20, 2012 8:30 AM

