Windows 7 Professional (x86) SP1 installation error (80073701)

Answered Windows 7 Professional (x86) SP1 installation error (80073701)

  • Thursday, January 12, 2012 3:34 PM
     
      Has Code

    Hello, 

    I've been troubleshooting system errors that appear while trying to install various updates over the past couple of months. I've managed to install all updates via windows update except SP1(KB976932). I've tried all of the suggested fixes from microsoft's support site; various "fix it" tools, system update readiness tool, system file checker(from elevated cmd), reset windows update via elevated cmd, CHKDSK, clean boot, safe boot, uninstalled 3rd party antivirus completely and installed ms security essentials etc...

    I have one error that's showing in CheckSUR.log that I can't seem to identify:

     

    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 13.0
    2012-01-11 19:00
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    
    Checking Component Watchlist
    
    Checking Packages
    
    Checking Component Store
    (f)	CSI Missing Deployment Key	0x00000000	830839a048f..930813f36e2_31bf3856ad364e35_6.1.7601.17632_e851eb8a84ec481a	HKLM\Components\CanonicalData\Deployments	
    
    Summary:
    Seconds executed: 243
     Found 1 errors
      CSI Missing Deployment Key Total count: 1
    

     


    Here are the only erros in the CBS.log (along with a few lines of info preceding and following the errors)

     

    2012-01-11 21:07:58, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: WindowsAnytimeUpgrade
    2012-01-11 21:07:58, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: WindowsAnytimeUpgrade, PinDeployment: x86_microsoft-windows-a..-upgrade-deployment_31bf3856ad364e35_6.1.7601.17514_none_21c7365cff08e0c9
    2012-01-11 21:07:58, Info                  CSI    0000000e Performing 1 operations; 1 are not lock/unlock and follow:
      AddCat (14): flags: 0 catfile: @0x5b7405c
    2012-01-11 21:07:58, Info                  CSI    0000000f Performing 1 operations; 1 are not lock/unlock and follow:
      Stage (1): flags: 8 app: [Microsoft-Windows-Anytime-Upgrade-Deployment, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x5b73c24
    2012-01-11 21:07:58, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: WindowsAnytimeUpgrade
    2012-01-11 21:07:58, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: WindowsAnytimeUpgrade, PinDeployment: x86_microsoft-windows-a..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_2441c4ee7b52a29b
    2012-01-11 21:07:58, Error                 CSI    00000010@2012/1/12:02:07:58.126 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
    [gle=0x80004005]
    2012-01-11 21:07:58, Error                 CSI    00000011 (F) STATUS_SXS_ASSEMBLY_MISSING #155312# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
    2012-01-11 21:07:58, Error                 CSI    00000012 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #155197# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-Anytime-Upgrade-Deployment-LanguagePack, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514.WindowsAnytimeUpgrade", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
    2012-01-11 21:07:58, Info                  CBS    Failed to pin deployment while resolving Update: WindowsAnytimeUpgrade from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
    2012-01-11 21:07:58, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: WindowsAnytimeUpgrade [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
    2012-01-11 21:07:58, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
    2012-01-11 21:07:58, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-Anytime-Upgrade-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
    2012-01-11 21:07:58, Info                  CSI    00000013@2012/1/12:02:07:58.173 CSI Transaction @0x5b99e18 destroyed
    2012-01-11 21:07:58, Info                  CBS    Perf: Resolve chain complete.
    2012-01-11 21:07:58, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
    2012-01-11 21:07:58, Error                 CBS    Failed to process Multi-phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
    2012-01-11 21:07:58, Info                  CBS    WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514, status: 0x80073701, failure source: Resolve, start state: Partially Installed, target state: Partially Installed, client id: WindowsUpdateAgent
    2012-01-11 21:07:58, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2012-01-11 21:07:58, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
    2012-01-11 21:07:58, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
    2012-01-11 21:07:59, Info                  CBS    Reboot mark refs: 0
    2012-01-11 21:07:59, Info                  CBS    Enabling LKG boot option
    2012-01-11 21:07:59, Info                  CBS    Restored system sleep block state: 0x80000000
    2012-01-11 21:07:59, Info                  CBS    Exec: Processing complete.  Session: 30200014_3013979856, Package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
    2012-01-11 21:08:11, Info                  CBS    Session: 30200015_152496560 initialized by client WindowsUpdateAgent.
    2012-01-11 21:08:11, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, Parent: Microsoft-Windows-WinPE-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2012-01-11 21:08:11, Info                  CBS    Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, no parent found, go absent
    2012-01-11 21:08:11, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, Parent: WinPE-HTA-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2012-01-11 21:08:11, Info                  CBS    Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, no parent found, go absent
    2012-01-11 21:08:11, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2012-01-11 21:08:11, Info                  CBS    Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, related parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514, which is not real parent
    2012-01-11 21:08:11, Info                  CBS    Appl: detectParent: package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7600.16385, state: Installed
    2012-01-11 21:08:11, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, disposition state from detectParent: Installed
    2012-01-11 21:08:11, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2360131~31bf3856ad364e35~x86~~6.1.1.3, applicable state: Installed
    2012-01-11 21:08:11, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2360131_RTM~31bf3856ad364e35~x86~~6.1.1.3, Parent: Microsoft-Windows-EmbeddedCore-Package~31bf3856ad364e35~x86~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2012-01-11 21:08:11, Info                  CBS    Appl: detectParent: package: Package_for_KB2360131_RTM~31bf3856ad364e35~x86~~6.1.1.3, no parent found, go absent

     


    I would like to identify the source of these errors to that I can manually edit the registry or uninstall/re-install the corresponding update package(s). Any help would be much appreciated. 

    Thanks! 

All Replies

  • Saturday, January 14, 2012 10:03 PM
     
     Answered

    Hi,

    You can copy missing packages to WinSXS folder. That is all.

    If you don´t wont manually fix this problems, you can re-install Windows 7. Reinstallation will keep all your settings, programs, customizations. You must run setup from DVD (from running Windows) and choose Upgrade. It will make "Upgrade".


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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