Answered Problem with Windows 7 slowing down

  • Sunday, April 29, 2012 7:04 AM
     
     

    I just did a clean install of Windows 7 Enterprise, 64-bit.  The hardware is an ASUS P5Q-EM motherboard, Core i7 2.8Ghz quad-core processor and 8GB of memory.

    After the computer is on for 30 to 60 minutes, it becauses extremely non-responsive.  It basically seems to hang for three to five minutes, then it will work for 30 to 60 seconds.  Then repeat itself.

    I have installed the motherboard device drivers, SP 1 and all the updates from Windows Update.  Windows Security Essentials is also installed.

    I have also installed an application Core Temp that monitors the CPU temperatures, in case that was the issue.  (The CPU cores are running between 45 and 60 degrees Centigrade.)

    I also installed the gadget "All CPU Meter" to check on CPU usage.  It appears that when the computer is freezing, one of the cores is running 100%.  I have not installed any 3rd-party applications yet.

    I'm not seening anything in the various event logs.

    Anyone have any suggestions as to what I can check, or possible solution?

All Replies

  • Sunday, April 29, 2012 7:23 AM
     
     

    1. Try to pinpoint the process that make you troubles. Ideal tool for analysis is Process Explorer. You can get deeper and find the high load in processes/threads

    http://technet.microsoft.com/en-us/sysinternals/bb896653

    What is the memory "consumption"? Another cause of problem may be memory leak - steady increase of memory consumption up to upper limit.

    2. Whenever I install vanilla plain operating system, I install chipset driver first, then graphics, audio and network driver.

    3. CPU temperature is relatively high though not critical, unless the limit is set in BIOS. I would recommend better cooler

    Regards

    Milos

  • Sunday, April 29, 2012 10:16 AM
     
     

    Milos,

    Thanks for replying.

    I tried running Process Explorer as you suggested.  It's not showing anything new.  When the system freezes, Process Explorer is showing System Idle at 71%, System 25%, ProcExp64 1.68% and couple other processess at less than 1% each.

    Process Explorer is reporting memory consumption at about 16%.  What I'm doing is booting Windows, logging in, start up Processor Explorer and then letting the system sit for a while.  Then I click on the Start menu and run Notepad.  Sometimes the system will freeze for a moment when click on the Start menu.  I usually see the freezing when I try typing some text in Notepad.

    I installed the device drivers in the sequence of chipset driver, audio, network and then graphics.  I believe that Windows Update also updated the audio, network and graphics drivers.

    Richard

  • Monday, April 30, 2012 9:04 AM
    Moderator
     
     

    Hi,

    Please test the issue in Safe Mode. Meanwhile, I would like to share the following article with you.

    Optimize Windows 7 for better performance
    http://windows.microsoft.com/en-US/windows7/Optimize-Windows-7-for-better-performance

    Niki
    TechNet Subscriber Support
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    Niki Han

    TechNet Community Support

  • Wednesday, May 02, 2012 4:58 AM
     
     Answered

    Niki,

    Thanks for the reply.  I was able to track down the problem to a device driver.  Rolling back to a previous version has appeared to have solve the issue.

    Richard