Win 7 activation problem
-
Tuesday, November 20, 2012 5:16 PM
My computer recently popped up saying that I didn't have a validated version of win 7
I also get windows activation technologies error 0x80070002 when I try to use the activation repair
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 55041-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
Error: 0x80070422
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWw/nIZ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SLIC SECCSD LH43STAR
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
- Edited by AdamDaniells Tuesday, November 20, 2012 6:30 PM
All Replies
-
Tuesday, November 20, 2012 7:14 PM
What is response to
slmgr.vbs -dlv
?
Rgds
Milos
-
Tuesday, November 20, 2012 8:07 PM
On a computer running microsoft windows non-core edition run "slui.exe 0x2a 0x80070422 to display this text error
0x80070422 the service can not be started because it is disabled or it has no enabled devices.
- Edited by AdamDaniells Tuesday, November 20, 2012 8:13 PM
-
Tuesday, November 20, 2012 8:13 PM
Your machine may need this: http://support.microsoft.com/kb/971033
Lots of experience available here: http://social.microsoft.com/Forums/en-US/genuinewindows7
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)
- Edited by Don - tesgroupMicrosoft Community Contributor Tuesday, November 20, 2012 8:14 PM
- Marked As Answer by AdamDaniells Tuesday, November 20, 2012 9:04 PM
- Unmarked As Answer by AdamDaniells Thursday, November 22, 2012 2:31 AM
-
Tuesday, November 20, 2012 9:13 PM
The first was to install a System Update Readiness Tool for Windows 7 (http://www.microsoft.com/downloads/details.aspx?FamilyID=914fbc5b-1fba-4bae-a7c3-d2c47c6fcffc&displaylang=en).
ofcourse i think there is a mismatch between the OEMBIOS.DAT and the BIOS , that for solved this problem you must reinstall windows.
before you reinstall OS please use this command
SFC /Scannow
MCSE | MCITP [x2] | ISMS27001
-
Wednesday, November 21, 2012 2:33 PM
There are a number of possible problems here - the 422 relates to services not being able to start, or being disabled.
run the following commands in an Elevated Command prompt...
NET START SPPSVC
NET START SPUINOTIFY
If you get any response other that 'starting... started' or 'already started' then post back with details.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 7:24 AM
The service cannot be started, either because it is disabled or because it has no devices associated with it - NET START SPPSVC
The service name is invalid - NET START SPUINOTIFY
Sorry if that's insufficient details, not very computer savvy
-
Thursday, November 22, 2012 8:02 AM
OK -
I've uploaded a small file SPPUINOTKEYw7.zip to my Skydrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21485
please download it and extract the content to your desktop
right-click on the extracted SPPUINOTKEYw7.reg file and select Merge
accept the warnings, and OK the 'success' message you should get - then reboot.
Run another MGADiag report, and post hte results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 8:29 AM
Diagnostic Report (1.9.0027.0):
Ok thanks(: So while doing the MGADiag report I got an error as it had finished saying " falied to create output files, hr = 0x8007002 please contact support
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 55041-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
Error: 0x80070422
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SLIC SECCSD LH43STAR
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
- Edited by AdamDaniells Thursday, November 22, 2012 8:36 AM
-
Thursday, November 22, 2012 8:44 AM
Please run the two commands again, in an Elevated Command Prompt
NET START SPPSVC
NET START SPUINOTIFY
Copy/paste teh results to your reply
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 8:52 AM
Thank you very much for those instructions, indeed it made life easier :D
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\jessica>NET START SPPSVC
System error 1058 has occurred.
The service cannot be started, either because it is disabled or because it has n
o enabled devices associated with it.
C:\Users\jessica>NET START SPUINOTIFY
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
C:\Users\jessica>
- Edited by AdamDaniells Thursday, November 22, 2012 8:53 AM
-
Thursday, November 22, 2012 9:22 AM
My mistake - a typo crept in and I perpetuated it.
the second command should be
NET START SPPUINOTIFY
Please run that.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 9:29 AM
PLease run the following commands in an Elevated Command Prompt window
SC CONFIG SPPSVC /Start=delayed-auto
SC START SPPSVC
run another MGADiag report, and post back with the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 9:33 AM
Ah :P Damn typos(: a message just popped up saying windows must be reinstalled an unauthorized change was made , is this meant to show up when I run "SC CONFIG SPPSVC /Start=delayed-auto SC START SPPSVC"
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\jessica>SC CONFIG SPPSVC /Start=delayed-auto
DESCRIPTION:
Modifies a service entry in the registry and Service Database.
USAGE:
sc <server> config [service name] <option1> <option2>...
OPTIONS:
NOTE: The option name includes the equal sign.
A space is required between the equal sign and the value.
type= <own|share|interact|kernel|filesys|rec|adapt>
start= <boot|system|auto|demand|disabled|delayed-auto>
error= <normal|severe|critical|ignore>
binPath= <BinaryPathName>
group= <LoadOrderGroup>
tag= <yes|no>
depend= <Dependencies(separated by / (forward slash))>
obj= <AccountName|ObjectName>
DisplayName= <display name>
password= <password>
C:\Users\jessica>SC START SPPSVC
[SC] StartService FAILED 1058:
The service cannot be started, either because it is disabled or because it has n
o enabled devices associated with it.
C:\Users\jessica>
Diagnostic Report (1.9.0027.0):-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 55041-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
Error: 0x80070422
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SLIC SECCSD LH43STAR
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
- Edited by AdamDaniells Thursday, November 22, 2012 9:36 AM
- Edited by AdamDaniells Thursday, November 22, 2012 9:37 AM
- Edited by AdamDaniells Thursday, November 22, 2012 9:43 AM
-
Thursday, November 22, 2012 10:03 AM
I seem to have neglected a space in that command - so it didn't run....
SC CONFIG SPPSVC /Start= delayed-auto
SC START SPPSVC
(quite why MS is so inconsistent in this type of thing defeats me!)
then run another MGADiag report.Sorry about that (too much multi-tasking, and not enough caffeine!)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 10:27 AM
That is a tad odd, It's completely fine I can wait till your not so busy if you have other important things to do.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 55041-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
Error: 0x80070422
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SLIC SECCSD LH43STAR
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
-
Thursday, November 22, 2012 11:30 AM
Still have that error - we obviously need to dig deeper.
Please open an Elevated (Administrator) Command Prompt window and use the following
commands....net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
Copy and paste the output to your reply
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 11:32 AMMicrosoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\jessica>net start sppsvc
System error 1058 has occurred.
The service cannot be started, either because it is disabled or because it has n
o enabled devices associated with it.
C:\Users\jessica>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService
C:\Users\jessica>sc queryex sppsvc
SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Users\jessica>sc qprivs sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilege
C:\Users\jessica>sc qsidtype sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
SERVICE_SID_TYPE: UNRESTRICTED
C:\Users\jessica>sc sdshow sppsvc
D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
DWO;;;WD)
C:\Users\jessica>
C:\Users\jessica> -
Thursday, November 22, 2012 11:39 AM
OK - we'll have to try it the 'easy way' :)
Open SERVICES.MSC
look there for the Software Protection Service
double-click on it
In the Genral tab, you'll see a selection dropdown for Startup
Select 'Automatic (Delayed Start)'
Click on Apply - what happens?
Now click on Start - what happens?
close the window by clicking OK, and reboot
run another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked As Answer by AdamDaniells Thursday, November 22, 2012 12:40 PM
-
Thursday, November 22, 2012 12:06 PM
Ok, I clicked on apply it switched to automatic delayed start, when I click start it started but nothing happened.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CMMYT-WHMY2-89M6G
Windows Product Key Hash: Hb01nJn1bGwj7lOU9wXoRUMnZn4=
Windows Product ID: 00342-946-6744545-85040
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-89M6G</PKey><PID>00342-946-6744545-85040</PID><PIDType>5</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Starter edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 71c7c851-1863-4232-8ac2-cdd7f5e45dae
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00170-946-674454-00-5129-7601.0000-3282012
Installation ID: 020956085274405564174705848153753010686605737882413735
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 89M6G
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 4
Trusted time: 23/11/2012 1:05:58 a.m.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SLIC SECCSD LH43STAR
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
-
Thursday, November 22, 2012 12:20 PM
You should now be able to activate :)
please attempt validation at www.microsoft.com/genuine/validate and post another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 12:22 PM
...actually, check the Key, it will show as being blocked, in all likelihood - it's been published all over the internet.
You need to change the Key to the one on your COA Sticker, and activate that - use the Change Product Key link at the bottom of the System properties page.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Edited by Noel D PatonMicrosoft Community Contributor Thursday, November 22, 2012 12:23 PM typos
-
Thursday, November 22, 2012 12:25 PMAh D: Not to sure what the COA sticker is.
-
Thursday, November 22, 2012 12:35 PMPlease also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspxNoel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 12:39 PM
Thanks, as I have a netbook it's always shifting around on my lap, and the number has rubbed off and is no longer there, I have win 7 starter edition.
And a BIG BIG BIG thank you :D you were very helpful with this problem and have fixed the problem(:
- Edited by AdamDaniells Thursday, November 22, 2012 12:40 PM
-
Thursday, November 22, 2012 12:50 PM
In such circumstances, the only things you can do are
1) Contact the manufacturer direct, and see if they can provide assistance with the Key
2) a reformat and reinstall using the manufacturer's recovery media
3) purchase a new license for Windows (or a new computer)
There *may* be an
alternative solution though, if you are patient and persistent.Attempt Telephone
Activation, and speak to an operator - they will tell you that your current Key
is blocked (they should then ask for confirmation of your Product Key). Explain
to them your problem, that you need to change the Key to the one on your sticker,
but that the sticker is unreadable (could they please supply a replacement
Key?). Hopefully they will ask for documentary proof of the sticker, in the
form of an email with a picture of the affected sticker - and you can proceed
from there.Sometimes it takes two or three calls before you get an operator who actually knows and uses
this procedure - but I know that it can and does happen.Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thursday, November 22, 2012 12:53 PMI shall just purchase a new license I suppose. Thank you very much for helping me(: I really appreciate it superb job(:!
-
Thursday, November 22, 2012 1:03 PM
Try the telephone request first - it'll save you a lot of money if/when it works!
You're welcome.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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