Tuesday, November 23, 2010 10:31 PM
I installed the above hotfix to resolve a problem converting WMP lossless files to lower bitrate to play on an SD card. However I must be installing the hotfix incorrectly because the version of WMPLAYER.EXE has not changed to version 12.0.7600.20615 as specified in KB978529. The unzip asked for a folder location and defaulted to c:\, I also tried c:\windows but the error persists and the version of WMPLAYER.EXE has not changed. Can anyone tell me what I am doing wrong or suggest how I migt get this resolved. DAZED and CONFUSED in DONEGAL !!
Thursday, November 25, 2010 3:53 PMAfter the hotfix has been unzipped to the location you specified, you need to navigate to that location with Windows Explorer. There, look for a file whose name starts with Windows6.1-KB978529 , and double-click that file to start the actual installation.
Tim De Baets
Friday, November 26, 2010 11:55 AMThank you so much Tim, fix installed and working :-)