Answered windows 7 media player

  • Wednesday, April 25, 2012 11:33 PM
     
     
    my windows 7 media player wil not play my music. its saying upgrade and when i try to upgrade, it still doesn't upgrade either. what should i do. have some really good music i want to listen to but cannot.
    • Moved by Sabrina ShenModerator Thursday, April 26, 2012 7:01 AM windows 7 issue (From:Windows Vista Applications)
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All Replies

  • Friday, April 27, 2012 9:41 AM
    Moderator
     
     Answered

    Hi,

    Please let me know your current version of WMP.

    1. Launch Windows Media Player.

    2. Hold Alt key and click Help—About Windows Media Player.

    Meanwhile, we can manually check the updates for WMP.

    1. Launch Windows Media Player.

    2. Hold Alt key and click Help—Check for updates.

    If the issue persists, please let me know which type music player cannot be played, wav, mp3 or the others.


    Kim Zhou

    TechNet Community Support