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Frustration with Windows Mobile Device Centre 6.1 and earlier and Sync results - data

Unanswered Frustration with Windows Mobile Device Centre 6.1 and earlier and Sync results - data

  • Monday, January 28, 2013 8:40 AM
     
     
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    I have a HTC P5500 and it came with a disk with Windows Mobile Device Centre and Active Sync

    I previously used an old machine HP Compaq Windows Vista 64 bit

    I now have used the same program on my Windows 7 Home Premium to sync my data across to back it up.

    I have lost all my data and perhaps my lack of knowledge about technology - I uploaded the contacts and synced across three different SIM cards mainly to gain the contacts to my new phone.

    I am looking for the notes section and lost MMS/SMS that were on the phone.

    I have tried disabled the phone for the time being as it kept on updating even without the USB cable.

    I have numerous .vcf and .csv folders as a result.

    I do not know where the notes went.

    I can not access the - Manage offline files section in the Control Panel.

    If I no longer have the various folders SMS/MMS on the device and no notes - would have I lost all the data?

    I thought I would update with the times - as advised by a forum member and now I am in a mess.

    The days of USB cables and Activesync seem to be old technology and I am snubbed when I go to a phyisical store

    Melissa Lindsay

     

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  • Tuesday, January 29, 2013 5:13 AM
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    Hi,

    Sorry for not too much help for the HTC using issue. It's seems that the proper forum to solve your issue should be HTC support forum. You can try to find the help from HTC support forum or make a call to HTC Tech. Thanks for your understanding.

    http://www.htc.com/us/support/

    Regards.

    Spencer
    TechNet Community Support

     
  • Tuesday, January 29, 2013 2:45 PM
     
     
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    Hi,

    Sorry for not too much help for the HTC using issue. It's seems that the proper forum to solve your issue should be HTC support forum. You can try to find the help from HTC support forum or make a call to HTC Tech. Thanks for your understanding.

    http://www.htc.com/us/support/

    Regards.

    Spencer
    TechNet Community Support

    I have the issue logged in HTC.

    They say since it is a Windows program and syncing - that is why someone in the Microsoft community has suggested that I contact this forum.

    I have lost the notes and SMS/MMS - the subfolders as .vcf and .csv folders after each sync.

    It keeps on updating - do I end the partnership.

    I am very desperate after going to a psychical store and being told that it is an old phone and they can not assist.

    I have tried to search the data on the storage card and trying to read the .vcf files and what the details are is very hard.

    Thank you for the reply

    I am in a hospital with no external contacts

    Melissa Lindsay

     
  • Tuesday, January 29, 2013 2:47 PM
     
     
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    I mainly get told that I have too old a phone and software when I go to pyschical store. Get told to only transfer from SIM card. Too bad if you have a couple.

     

    Do you usually have the instance of lost notes with lost SMS and MMS's?

     

    I am dispondent about retrieving the data.

     

    I have several .csv files and .vcf files. But there are a few. Some duplicating the same contact many times and I do not want to loose any data that are on my computer - 1360 - which I am a limited user - so I will have to learn which one is which and how to open the folders to check the details.

     

    I understand the reasoning of third party as a back up - but I wish to keep it simple as before touching the windows phone and taking the SIM card and syncing - then I had the data in the background.

     

    It is only now some technology I have is old - I wish to wipe it or keep a back up somewhere.

     

    If I knew this was going to happen - would have just kept the phone as is.

     

    It is the old WMDC 6.1 and older - this also causing the issue with most of my issues.

     

    Please contact me back to clarify any details.

     

    I require details for about chemo etc.

     

    Hence my sketchy details

    Due to my illness and also frustration - I have decided to upload some screen shots of what I am seeing on my computer.

    I have numerous files as you will see that are both .csv and .vcf properties.

    I will try and read on what the PIMBackup does and ensure that I keep up with technology. I guess the way of the world is going the way of the cloud.

    I did not know I had a Skydrive and skydrive folder on my computer until today.

    I will back up everything in future. Which is what the purpose of the original sync's were to do in the first place.

    I have been told that as I have too many .csv files - that it would be hard to know which file was for which.

    I really created a mess. Pretty disappointed that I lost some important notes etc.

    If the screen shots assist - I hope they do as I am not doing well at the moment

     

    https://skydrive.live.com/redir?resid=7A797BF1CB645296!326

    Melissa Lindsay