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Incoming connection (VPN via PPTP) disappears after reboot - RRAS service not started -Event-ID 7024

已答复 Incoming connection (VPN via PPTP) disappears after reboot - RRAS service not started -Event-ID 7024

  • Tuesday, January 08, 2013 7:38 AM
     
     
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    Hey guys,

    I read quite some articles about this issue but nothing could solve it so far.

    I want to setup an VPN HOST by defining an incoming connection in Win7. This works perfect - I can see the connection and I can connect.

    BUT: after a reboot the incoming connection disappeared.

    I found out that the required service are started except the "Routing and RAS service". In the event log I see an error with event-id 7024. It says "Event ID: 7024 - The Routing and Remote Access service terminated with service-specific error code: the requested name is valid, but no data has been found" (that is an translation, the OS language is not English).

    Now here's the interesting part: when I start the RRAS manually it comes up and the incoming connection is shown again. I tried to start the RRAS delayed but that did not work.

    I am running a fresh Win7 with SP1 (not all patches since SP1 have been applied) with only 1 LAN adapter. Vmware network adapters have been removed.

    Any help would really be appreciated.

     

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  • Wednesday, January 09, 2013 8:05 AM
     
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    Finally I found the cause of this issue.

    Basically, a bridged lan-connection prevents the RRAS service to start properly.

    Besides the Win7 VPN-connection ("incomming connection"), I use OpenVPN. The OpenVPN-network adapter and the physical lan adapter are bridged. Exactly this network bridge prevents the Routing and RAS service to start properly.

    I was able to replicate this behavior by deleting the network bridge and use the OpenVPN-network adapter and lan adapter separately. The RRAS then starts normally.

    Anyways I need the network bridge. So the solution is to start the Routing and RAS service delayed. I had to choose a delay of 2mins. 1min did not do the job.

    • Marked As Answer by LaUs3r Wednesday, January 09, 2013 8:05 AM
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  • Thursday, January 10, 2013 8:07 AM
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    Hi ,

    I am glad to hear that you have worked it out. Thank you for coming back and let us know the result:).

    Best Regards.

    Tracy Cai

    TechNet Community Support