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DHCP Timeout to fix a Symantec Endpoint Protection Client.

תשובה DHCP Timeout to fix a Symantec Endpoint Protection Client.

  • Tuesday, October 02, 2012 12:41 AM
     
     
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    We are going through some DNS restructuring. My clients occassionally cannot pull an IP address before the Symantec Endpoint Connection Client senses a problem with the network and locks down their network settings.

                  the Symantec Endpoint Protection Implementation Guide says "This problem is a timing issue. Change the DHCP Timeout setting to 12 seconds or more. "

    I have been all over the registry under HKLM\System\CurrentControlSet  and did not find anything that jumped out at me about a "DHCP Timeout" registry setting. What is this setting really called? 

     

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  • Tuesday, October 02, 2012 5:03 AM
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    Hi,

    This would be related to the Symantec product setting, not a Windows setting, you could refer to the following article, which mentioned some parameters in Symantec product:

    http://www.symantec.com/business/support/index?page=content&id=TECH108109

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Given this, I suggest you could ask a question with Symantec support:

    http://www.symantec.com/business/support/index?page=home

    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Alex Zhao

    TechNet Subscriber Support

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    Alex Zhao

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  • Tuesday, October 02, 2012 12:10 PM
     
     
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    Lets pretend I never mentioned Symantec.  Thanks for the pointers, though.  I will look at them.

    Is there possibly a registry setting underneath HKLM\System\CurrentControlSet\Services\Tcpip that controls the amount of time the machine waits before timing out while waiting for a DHCP address?  At some point, it would instead use the Autoconfiguration address.  I  would like to increase that timeout.

    As an example, here is a link to registry setting (TcpMaxConnectResponseRetransmissions) that might have been the one i am looking for:  http://technet.microsoft.com/en-us/library/cc938208.aspx. 

    I looked up many registry settings this way but hadn't found one. i was hoping i had simply missed one. 

    

     
  • Thursday, October 04, 2012 6:56 AM
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    Hi,

    I cannot find any clue about this entry, but maybe you can take a look at the following article which discuss the dhcp client behavior:

    DHCP Client Behavior

    http://blogs.technet.com/b/networking/archive/2009/01/29/dhcp-client-behavior.aspx

    Regards,

    Alex Zhao

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

    Alex Zhao

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    • Marked As Answer by Brett Osiewicz Thursday, October 04, 2012 10:45 AM
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  • Thursday, October 04, 2012 10:42 AM
     
     
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    Excellent reference.  thank you.