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AnswerWireless Adapter Problem?

  • Monday, November 02, 2009 11:33 PMMoneyisprecious Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I use a d-link dwa-160 xtreme dual band wireless adapter, i recently upgraded from windows xp to 7 and now the adapter doesn't work, it wont enable the adapter from the sharing and network center and when i troubleshoot it said that windows could not automatically bind the IP protocol stack to the network adapter
    • Moved byPaul E LongMSFTTuesday, November 03, 2009 7:14 PMThis is a Windows 7 Wireless network question (From:Network Monitor)
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Answers

  • Wednesday, November 04, 2009 6:43 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi,

     

    This issue can occur by incompatible network adapter driver or incorrect network settings. Here are some suggestions you can try:

     

    1. Upgrade the Wireless network adapter driver for Windows 7. If there is no Windows 7 driver, please install the driver for Windows Vista in Compatibility Mode.

     

    2. Bypass the router and connect to DSL modem directly via wired cable. Does the issue persist?

     

    3. Temporarily turn off the firewall on the computer and router (if it has).

     

    4. Assign a static IP address and DNS.

     

    a) Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter.

    b) Right click on the connection that you use for the local connection, and then click "Properties".

    c) Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties".

    d) Please manually assign the IP address, subnet mask, default gateway and the DNS settings referring to the settings of the router or the good computer.

     

    Thanks,

    Novak

     

All Replies

  • Wednesday, November 04, 2009 6:43 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
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    Hi,

     

    This issue can occur by incompatible network adapter driver or incorrect network settings. Here are some suggestions you can try:

     

    1. Upgrade the Wireless network adapter driver for Windows 7. If there is no Windows 7 driver, please install the driver for Windows Vista in Compatibility Mode.

     

    2. Bypass the router and connect to DSL modem directly via wired cable. Does the issue persist?

     

    3. Temporarily turn off the firewall on the computer and router (if it has).

     

    4. Assign a static IP address and DNS.

     

    a) Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter.

    b) Right click on the connection that you use for the local connection, and then click "Properties".

    c) Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties".

    d) Please manually assign the IP address, subnet mask, default gateway and the DNS settings referring to the settings of the router or the good computer.

     

    Thanks,

    Novak