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AnswerWindows7 Ultmiate Retail Network activity icon got a red X but connection works fine

  • Tuesday, October 27, 2009 9:09 PMa.nLL Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    When you have a network connection that is not connected on Windows7 machine (even if your main connection works fine) you get red X on Network activity icon.
    To reproduce install virtual pc or another virtual machine app like virtualbox and you'll notice Network activity icon gets a red X.

    Is this by design? Although connection of main adapter works fine it is quite annoying to see a red X
    .nLL
     

Answers

  • Monday, November 02, 2009 9:00 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi,

     

    Does the issue occur without VPN?

     

    After starting the Virtual PC, please open "Settings" option in Virtual PC. In "Networking" option, please change the network adapter for a test, such as "Shared Networking", Internal Network.

     

    If the issue persists, please collect the following information for research.

     

    1. Click the Start Button and type "cmd" (without quotation marks) in the open box.

    2. Right click CMD and click "Run as Administrator" option, and then click Yes.

    3. In the open command window, input the following command and press Enter Key after it.

     

    Ipconfig /all >C:\pingresult.txt

     

    4. Please open Computer and navigate to C:\ folder to find the "pingresult.txt" file and post the result here.

     

    Thanks,

    Novak

     

     

All Replies

  • Wednesday, October 28, 2009 8:34 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    How many network adapter is installed on the computer?

     

    Usually, there is no red X on Network activity icon if the connection is fine. You can temporarily disable all other useless network adapters (Also remove the virtual PC and Virtual box software) and only keep using the main connection adapter for a test. Please also upgrade the main connection adapter driver.

     

    If the issue persists, please capture a screenshot of "Network and Sharing Center" window for research. Please upload the picture to Skydrive (www.skydrive.live.com) and share the link to me.

     

    Thanks,

    Novak

     
  • Wednesday, October 28, 2009 11:17 AMa.nLL Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    When there is no virtual adapter + no Incoming VPN setup everything is ok. Call me obsessive :) but it is annoying to see a red X on your networkd icon.
    I also would like to use my virtual machines without seeing red X
    .nLL
     
  • Monday, November 02, 2009 9:00 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi,

     

    Does the issue occur without VPN?

     

    After starting the Virtual PC, please open "Settings" option in Virtual PC. In "Networking" option, please change the network adapter for a test, such as "Shared Networking", Internal Network.

     

    If the issue persists, please collect the following information for research.

     

    1. Click the Start Button and type "cmd" (without quotation marks) in the open box.

    2. Right click CMD and click "Run as Administrator" option, and then click Yes.

    3. In the open command window, input the following command and press Enter Key after it.

     

    Ipconfig /all >C:\pingresult.txt

     

    4. Please open Computer and navigate to C:\ folder to find the "pingresult.txt" file and post the result here.

     

    Thanks,

    Novak

     

     
  • Wednesday, November 04, 2009 8:28 AMa.nLL Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Since i posted this question i have stopped using windows 7.
    .nLL
     
  • Sunday, November 08, 2009 12:55 AMRodeToad Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    We too have the red x.
    Not in VM or anything extraordinary.
    Plain vanilla Win7 Home Prem.
    Following is the ping dump requested.
    We would appreciate an insight into this issue.


    Windows IP Configuration

       Host Name . . . . . . . . . . . . : AMDx64ChoMain
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : Yes
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : hsd1.co.comcast.net.

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . : hsd1.co.comcast.net.
       Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
       Physical Address. . . . . . . . . : 00-E0-4D-1F-E7-71
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2002:4b47:f39a:0:99d3:66d2:8f05:9b3c(Preferred)
       Temporary IPv6 Address. . . . . . : 2002:4b47:f39a:0:61f2:2f16:5d61:f0b1(Preferred)
       Link-local IPv6 Address . . . . . : fe80::99d3:66d2:8f05:9b3c%10(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.148(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, November 07, 2009 5:09:46 PM
       Lease Expires . . . . . . . . . . : Sunday, November 08, 2009 5:09:46 PM
       Default Gateway . . . . . . . . . : fe80::222:6bff:fe68:83de%10
                                           192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 234938445
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-81-0F-96-00-E0-4D-1F-E7-71
       DNS Servers . . . . . . . . . . . : 68.87.85.102
                                           68.87.69.150
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.hsd1.co.comcast.net.:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : hsd1.co.comcast.net.
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:205b:19e6:b4b8:c65(Preferred)
       Link-local IPv6 Address . . . . . : fe80::205b:19e6:b4b8:c65%12(Preferred)
       Default Gateway . . . . . . . . . :
       NetBIOS over Tcpip. . . . . . . . : Disabled

     
  • Sunday, November 08, 2009 1:02 AMDdos_Evader Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Same happened to me a few months ago,it wasnt really bothering me tho cuz i had the connection working fine,but one day i decided to look through adpters settings then i noticed there were 2 more adapters enabled besides the one i use to connect to internet,i just disabled those two(local area connection and wireless) then on the next connection dialed it worked just fine and the icon was OK...so if any of u have other adapter than the one u use for internet enabled try to disable them and then connect to internet to see if it works for ya..
    All my best,
    RR