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Remote Desktop Connection does not show desktop in user computer

Answered Remote Desktop Connection does not show desktop in user computer

  • Tuesday, November 20, 2012 4:07 AM
     
     
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    Suppose there are PC1 and PC2.

    Admin is at PC1 and user is at PC2.

    Admin uses remote desktop connection to connect to PC2.

    PC2 will not show desktop while admin is connecting.

    How to show desktop in PC2 while admin is using remote desktop connection?

    Thanks.

     

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  • Tuesday, November 20, 2012 4:11 AM
     
     
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    Can you be more specific?

    Does admin want to see his desktop items, files, folders, etc?

    If so, then the computers have to be on a domain and the desktop profile has to be centralized using folder redirection or user profiles., i.e. user profile has to be on a server so that when admin logs in to PC2, the profile is set up using the centralized admin desktop files.

    Miguel Fra | Falcon IT Services, Miami, FL
    www.falconitservices.com | www.falconits.com | Blog

     
  • Tuesday, November 20, 2012 4:47 AM
     
     
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    That's not what I meant.

    When admin at PC1 uses remote desktop connection to PC2, at PC2 the desktop will be locked.

    How to configure such that PC2 desktop will not be locked?

    Thanks.

     
  • Tuesday, November 20, 2012 5:59 AM
     
     
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    By design, RDP on Windows desktop is a single session (1 user at a time).

    There are third party programs that will allow you to share and collaborate on a desktop (VNC, LogMeIn) and others that extend your PC to multiple RDP session (but I don't know how reliable they are).

    You may want to look into a Windows server and use it as a terminal server.  

    Miguel Fra | Falcon IT Services, Miami, FL
    www.falconitservices.com | www.falconits.com | Blog


     
  • Tuesday, November 20, 2012 6:19 AM
     
     
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    I mean 1 user session.

    So in my case, is it possible, at PC2, user will be able to see what admin is doing on PC2 via remote desktop connection?

    Note: I am considering remote desktop connection. If admin uses remote desktop assistance, user will be able to see his desktop while admin is connecting to PC2 remotely.


    • Edited by pty1196user Tuesday, November 20, 2012 6:19 AM
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  • Tuesday, November 20, 2012 7:10 AM
     
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    Please correct me if I am wrong.

    Remote desktop would not satisfy my need as it cannot shows two copies of the same desktop to both PC1 and PC2.

    I would need to use 3rd party or use remote assistance.

    • Proposed As Answer by Brano Lukic Tuesday, November 20, 2012 2:08 PM
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  • Tuesday, November 20, 2012 1:56 PM
     
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    If you want to share a desktop screen?  if you are looking to set up helpdesk support, I would recommend this tool: http://www.screenconnect.com/

    For Win7 you will need a 3rd party application to share the desktop.

    Windows Vista has Desktop Sharing:

    http://msdn.microsoft.com/en-us/library/windows/desktop/bb968809(v=vs.85).aspx

    In XP, you can use Netmeeting:

    http://support.microsoft.com/kb/878451?wa=wsignin1.0

    Miguel Fra | Falcon IT Services, Miami, FL
    www.falconitservices.com | www.falconits.com | Blog