User cannot see certian folders on share

Answered User cannot see certian folders on share

  • Wednesday, February 01, 2012 7:52 PM
     
     
    We have a share on a Windows 2000 server. A user with a windows 7 computer is not able to see some of the folders in the share. Why? As a domain admin using the same computer I can see the two folders. Why?

All Replies

  • Friday, February 03, 2012 3:54 AM
    Moderator
     
     Answered

    Hi,

     

    I suspend the issue is related to incorrect permission. Please check the Sharing permission and Security permission, ensure the user is in the correct group which has permission of the shared folders. You can give the permission to this user separately for a test.

     

    Troubleshooting Shared Folders

    http://technet.microsoft.com/en-us/library/cc733154.aspx


    Niki Han

    TechNet Community Support

  • Friday, February 03, 2012 5:35 AM
     
     Answered

     

    http://support.microsoft.com/kb/308419

     

    Special permissions defined
     You can set any or all the following special permissions on files and folders.


    Traverse Folder/Execute File
    For folders: The Traverse Folder permission applies only to folders. This permission allows or denies the user from moving through folders to reach other files or folders, even if the user has no permissions for the traversed folders. Traverse Folder takes effect only when the group or user is not granted the Bypass Traverse Checking user right. The Bypass Traverse Checking user right checks user rights in the Group Policy snap-in. By default, the Everyone group is given the Bypass Traverse Checking user right.

    For files: The Execute File permission allows or denies access to program files that are running.

    If you set the Traverse Folder permission on a folder, the Execute File permission is not automatically set on all files in that folder.

  • Tuesday, January 29, 2013 3:47 PM
     
     
    Niki, the permissions are correct for the user and the share. 24 people are able to see the folder but one person is not. This does not make sense.
  • Tuesday, January 29, 2013 3:51 PM
     
     
    We have the correct permissions set up for 25 people and everything is working fine except for that one person. The permission should not need changing at all. We have ten folders in the share most can see the folders and can access the folders. One of the people can see only nine folders. So bizarre! I have changed the view settings to see if the folder is off the page, it was not.


    • Edited by windowsrouter Tuesday, January 29, 2013 5:00 PM grammar
    •  
  • Tuesday, January 29, 2013 6:17 PM
     
     

    Hi

    I Had the same issue a while back then I found this on a page

    .

    click the start button and type secpol.msc in the search function.

    Browse to "Local Policies" -> "Security Options".  Now look for the entry "Network Security: LAN Manager authentication level" and open it.  Click on the dropdown menu and select "Send LM & NTLM - use NTLMv2 session security if negotiated".  Apply the settings.

    In the Advanced sharing settings page of Network and sharing center, you need to have it set as Work/Home profile.  Try

    -Enable network discovery
    -Turn on  file and print sharing
    -Turn off password protected sharing
    -Use user accounts and passwords to connect to other computers

    The other settings such as encryption I have set as use 128 bit encryption.

    Please check related policies.

    1. Enter “gpedit.msc” in the Start Search box.
    2. Open “Computer Configuration”/Windows Settings/Security Settings/Local Policies/Security Settings.
    3. In the right pane, enable the following policies:

    Network access: Allow anonymous SID/name translation
    Network access: Let Everyone permissions apply to anonymous users

    Also please disable the following policies.

    Network access: Restrict anonymous access to Named Pipes and Shares
    Network access: Do not allow anonymous enumeration of SAM accounts
    Network access: Do not allow anonymous enumeration of SAM accounts and shares

    Regards Albert D

  • Wednesday, January 30, 2013 5:28 PM
     
     Answered

    Albert,

    All people are set up the same with the same permissions. So there should be nothing to change. I does not make sense that only one person cannot see one of the folders in a share. This has actually happened on a Windows server 2008 machine too.

    This is what I did to fix the problem for both cases:

    I deleted the person's profile off their windows 7 PC. It worked. This must be a Windows bug. Can anyone come up with another explaination?

    • Marked As Answer by windowsrouter Wednesday, January 30, 2013 5:28 PM
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  • Wednesday, January 30, 2013 6:27 PM
     
     

    Hi.

    I know that this might not be the best explanation, but this problem took a spot in top 10 strangest things ever to happen on one of my networks.

    I installed a Windows Server 08R2 Standard for a small business, and the one Windows 7 PC could not get to the shared folders.

    The following morning I went back hoping to stumble on an obvious problem, and suddenly the PC could get to the shared folders, I asked the User if he changed anything and he said that he corrected the time on his machine (UTC+02:00).

    In short the PC and the Server's time was synchronized.

    Crazy, right?

     
  • Wednesday, January 30, 2013 9:12 PM
     
     
    Well, having the time not sync can actually cause some serious problems. Read "Network Warrior". There is a story about his whole company going down for day or two because the NTP server stopped working. Scheduled backups did not run, etc. It was a disaster. Kerebros needs time to be in sync to work properly.
  • Thursday, January 31, 2013 6:39 AM
     
     

    Well depending on the complexity and sophistication of the infrastructure, in my case there were only 1 Win08R2 Standard Server, 3 computers on LAN and 2 connected through VPN. The time on one client on that type of infrastructure does not set of fireworks since it usually doesn't matter.

    PS. I Forgot to mention in my previous post that 3(2 VPN, 1 LAN(This was the one)) computers were more like PC's and the other 2(2 LAN) computers where more like Clients(Never to be moved as they were desktops).