not able to see storage device
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Thursday, November 08, 2012 3:53 AM
Last week I had my computer re-imaged and upgraded to windows 7. Now when I plug in the kindle via usb it doesn’t show up under removable storage devices. Other devices like my ipod and external hard drive work fine. I called kindle and after we did the trouble shooting they told me it was a computer issue.
I’ve tried to uninstall then reinstall kindle software, but when it’s reinstalling it crashes my computer every time. I get the BSOD.
Any help is greatly appreciated.
Thanks.
- Edited by tape bouquet Thursday, November 08, 2012 4:36 AM
All Replies
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Thursday, November 08, 2012 5:39 AMI've got the minidump file uploaded to skydrive but I can't post because I'm not verified. Dangit.
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Friday, November 09, 2012 10:13 AMModerator
Hi,
Please refer to this.Kim Zhou
TechNet Community Support
- Marked As Answer by Kim ZhouModerator Wednesday, November 14, 2012 3:43 AM

