Sign in
 
HomeWindows 8Windows 7Windows VistaWindows XPMDOPWindows IntuneLibraryForums
Windows Client >
> 
> 
TrustedInstaller service not set to Automatic by Windows Update

Answered TrustedInstaller service not set to Automatic by Windows Update

  • Wednesday, February 27, 2013 2:52 PM
     
     
    Sign In to Vote
    0

    We have about 250 out of 8000 computers that are currently exhibiting the problem that prompted this question

    Specifically, after patches are installed (we use group policy and WSUS), my understanding is that the startup mode of the TrustedInstaller service is changed from Manual to Automatic.  When the user reboots, the patches complete installation and the service is set back to Manual for the next cycle.

    On the computers that have the problem, the startup mode is never changed to Automatic.  Therefore, even if the user reboots, patch installation is never completed.  The pending transactions (as shown in the CBS.log file) prevent all subsequent patches from installing.  Some of the PC"s are more than one year behind in patches.

    The brute force fix we have found is to set the service to Automatic and then immediately reboot the PC.  This takes time from our desktop support team and affects the users.  I would prefer a fix from Microsoft.

    Has anyone else seen this behavior?  Is it a known bug?

     

All Replies