Thursday, November 08, 2012 10:55 PMMy small acre net book stopped starting up and It says it cannot preform normal startup repair, so I then tried to restore it to factory settings; however, after an hour of no progress it shows an error message like the 1/0 device is damaged or something. Is there anything I can do?
Friday, November 09, 2012 10:30 AMModerator
We are going to need much more info and more specific info like the error message.
What troubleshooting have you done so far?
Please provide as many more details as you can.
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MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag
Monday, November 12, 2012 6:05 AMModerator
I suggest you contact Acer Support. They will help you to restore the machine to factory settings.
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- Marked As Answer by Alex ZhaozxMicrosoft Contingent Staff, Moderator Thursday, November 15, 2012 9:01 AM