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blue screen windows 7

Answered blue screen windows 7

  • Thursday, February 23, 2012 1:05 AM
     
     
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    dont know how to fix it,.

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1042


    Additional information about the problem:
      BCCode: a
      BCP1: 00000077
      BCP2: 00000002
      BCP3: 00000001
      BCP4: 82C9CA0C
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1


    Files that help describe the problem:
      C:\Windows\Minidump\022312-55239-01.dmp
      C:\Users\tikno\AppData\Local\Temp\WER-148622-0.sysdata.xml

     

All Replies

  • Thursday, February 23, 2012 4:01 AM
    Answerer
     
     
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    Just a thought, have you try running memtest or windows memory diagnostic?

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

     
  • Thursday, February 23, 2012 6:39 AM
     
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    Hi,

    Since Windows system uses separated user mode and kernel mode memory space, stop errors are usually caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services).

    Please refer to the following steps to troubleshoot the issue.

    1. Boot the computer in Clean Boot for a test.

    2. Temporarily disable all unnecessary hardware devices in Device Manager, such as Modem, sound card or external device.

    For detail steps, we can refer to the link below:

    Device Clean Boot

    3. Run antivirus program and perform a full scanning.

    Meanwhile, I would like to share with you a useful article about Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL in Windows 7 for your reference:

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff560129(v=vs.85).aspx 

    If the issue persists, please upload the minidump file (%systemroot%\minidump) to SkyDrive ( www.skydrive.live.com ), then share the link to me. I will be glad to assist you to analysis the data.

    Best regards,
    Della Li

    • Marked As Answer by mcdougelas Thursday, February 23, 2012 9:47 AM
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  • Monday, February 27, 2012 6:54 PM
     
     
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    Hi,

    For troubleshooting this error, IRQL_NOT_LESS_OR_EQUAL, please see this post,

    http://mikemstech.blogspot.com/2011/11/how-to-troubleshoot-blue-screen-0xa.html