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iphlpsvc consumes too much CPU

Unanswered iphlpsvc consumes too much CPU

  • Wednesday, November 23, 2011 3:12 AM
     
     
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    Hello,

    so the problem i'm having is that a service called iphlpsvc been taking a lot of my CPU, as in averaging 40. From what i can gather, it is an IP helper for identifying ipv6 websites and such(?) and that this file has been causing a lot of lag issues for people. I tried looking for solutions online, and i tried the method here -> http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/864d95e7-0e22-4fdd-874b-85f6ce8d21db , but it didn't really work, since the process with the PID had no .dll* files associated with it. I only found that its .exe file, svchost.exe, had multiple PIDs.

    It started a little after i used a registry cleaner, so i think that may have to do with it, but i am rather reluctant to do a system restore since i uninstalled and installed, updated a few programs which would take a while to do again, and if it is with a registry, i am hoping to just having to deleted and copy a file. (I won't be stubborn about it if it is the only way, however). 

    So, is there a way to fix this issue without having to turn off the service?

    If you need to know, my pc is a:

    Acer Aspire 7535-5415, 4GB of RAM, 500GB of HDD, ATI Radeon HD3200 Graphics ... anything else needed?

    Thanks in advance.

     

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  • Thursday, November 24, 2011 6:31 AM
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    The registry cleaner may delete some registries, therefore, I suggest you perform a system file check. Click Start, input cmd in the search box, press ENTER to open the command prompt, input the command: sfc /scannow

    After that, see if the issue persists.

    If it doesn't help. Based on your description, I suggest you do an In-Place Upgrade.

    Regards,

    Miya

    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked As Answer by Miya YaoModerator Thursday, December 08, 2011 8:15 AM
    • Unmarked As Answer by Aris9 Thursday, June 21, 2012 11:12 PM
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  • Sunday, November 27, 2011 3:50 AM
     
     
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    well, the scan came up with nothing. and the description of the in-plcae upgrade kinda sounds like an alternative to re-installing the os. wouldnt that erase EVERYTHING, which im trying to avoid?

    thx 4 ur help though, didnt work though . ^.

     
  • Monday, November 28, 2011 6:55 AM
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    The In-Place Upgrade is a repair installation, it only repairs the system folder, won't effect your personal data.

    Regards,

    Miya

    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
     
  • Wednesday, November 30, 2011 12:20 AM
     
     
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    Ah, really?

    Well, i would need a CD sadly and my PC didn't come with one so i won't be able to do that.

     
  • Thursday, June 21, 2012 11:20 PM
     
     
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    well, i'm dredging this thread back from the dead.
    more than half a year later and i still have the same issue, wasnt able to spend enough time to tackle it since school made me busy.

    i tried the system file check, but it says "Windows Resource Protection did not find any integrity violations.
    I also tried a Start-up Repair, after i made a System Restore Disk w/ my pc, but it also says it couldnt find any issues.

    I'm beginning to think that maybe it isnt a registry issue now. not sure though, is there any checks or traces i could do to confirm this?

    Again, i don't think i will be able to do an in-place upgrade since i don't have a hard CD of windows. Is there a way for me to burn it or use a virtual disk to accomplish the same thing?

    any help is much appreciated. Thanks.