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General DiscussionWhy isn't MSE recognized by Security Center?

  • Thursday, November 05, 2009 5:34 AMambizytl Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    In Performance Information and Tools/Advanced Tools/Generate a system health report, Security Center has not recorded an anti virus product. The Security Center is unable to identify an active anti virus. Now what is more ironic than Microsoft's own anti virus program not being recognized by Windows 7's Security Center? I had to disable alert notification for anti virus. What is going on here?
     

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  • Thursday, November 05, 2009 11:31 AMNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

     

    Thank you for your feedback. I will report this.

     

    In the future, if you experience any issues regarding our products or if you have any feedbacks, you are also welcome to post a new thread in our forum. It is always our pleasure to be of assistance.

     

    Thanks again. Have a great day!

    Nicholas Li - MSFT
     
  • Thursday, November 05, 2009 3:47 PMLead3 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I can't say what is going on with your system but I have 5 systems running various versions of Windows 7 with MSE and all report properly in the security center.

    I would look at what third party software you have added as the possible source of this issue.
     
  • Friday, November 06, 2009 7:40 PMambizytl Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I can't say what is going on with your system but I have 5 systems running various versions of Windows 7 with MSE and all report properly in the security center.

    I would look at what third party software you have added as the possible source of this issue.

    Yes, it reports it properly in Action Center under Security, but not where I posted above--In Performance Information and Tools/Advanced Tools/Generate a system health report, Security Center has not recorded an anti virus product. The Security Center is unable to identify an active anti virus.

    Do that, generate a health report. I hope the moderator hasn't been misled by your post.
     
  • Saturday, November 07, 2009 5:16 AMLead3 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I hope the moderator hasn't been misled by your post.

    What is that suppose to mean?
     
  • Saturday, November 07, 2009 4:14 PMAlex Verboon __ Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello,

    I just checked this as well , and can confirm that Windows 7 does not seem to recognize MSE. The system diagnostics report output is as following:

    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
    Related: Anti-virus


      root\SecurityCenter:SELECT * FROM AntiVirusProduct
     
  • Monday, November 23, 2009 10:03 PMMikeO1989 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I get that same exact error except with Norton Antivirus 2010. Action Center reports everything right. Typing in that "perfmon /report" generates the error that contradicts what the Action Center states. It's not very comforting and doesn't lend much confidence to me that Microsoft's own reporting tools for their own OS are not accurate. This really needs to be fixed.