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QuestionMS Security Essentials makes explorer slow

  • Sunday, November 08, 2009 12:29 AMunknownsoldierX Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    With Security Essentials, installed Explorer is less responsive.  Folders with files in list mode are slow to have their icons displayed.

    Also, I have a toolbar on the taskbar set up for quicklaunch.  I click the >> to show the full list of shortcuts and it brings up a blank menu.  It takes about 15-20 seconds to display the list, and during this time the taskbar is locked up.  This only happens the first time I do this per session.
     

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  • Monday, November 09, 2009 7:12 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

     

    Please temporarily uninstall Security Essentials and check whether everything is working fine. If the issue is resolved, please reinstall Security Essentials again.

     

    However, if the issue persists, you can try the following steps for a test.

     

    1. Perform a Clean Boot to check the result. If the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.

     

    2. Run antivirus program and perform a full scanning.

     

    3. Create a new user profile and login the new profile to check the result.

     

    Thanks,

    Novak

     
  • Monday, November 16, 2009 12:15 AMDrX69 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    i had the same problem and network folders were painful.  I went back to nod32 for the time being.  I would be willing to try it again once there is a new rev of the software.
     
  • Monday, November 16, 2009 4:42 AMunknownsoldierX Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Sorry, my internet was out for a few days.

    I uninstalled MSE and the problem went away.  I reinstalled and it came back.  Disabling startup items and services doesn't help at all.
     
  • Monday, November 16, 2009 4:46 AMAyush M Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Same was the problem with Kaspersky Internet Security 2010. I could solve the problem by disabling the self protection feature of the antivirus and enabling it after a few secs. If you have a similar feature in your programs, try disabling it.