I get an "access denied" error when I try to compress a folder/file that I own and that's in a folder that I own.
Tuesday, February 19, 2013 8:05 PM
This occurs on two different computers: One is running Windows 7 Pro 64-bit and the other is Windows 7 Home Prem 64-bit, both are at SP 1 and have all of the latest updates.
When I try compressing one of more files or a folder containing files on my desktop or any other of my folders using the Send To Compressed (Zipped) Folder option on the Right-Click menu, I get the following error: Compressed (zipped) Folder Error; Unable to complete the operation; Access is denied.
- I am logged in as a user, not the Administrator, but my account is in the Administrator group.
- I own all of the files and folders that I'm trying to compress and I own the folder where the files are located.
- I can rename, copy, open, and even delete the files and folder, however if I paste the copied file it ends up being owned by the Administrator group.
- I checked that I own and have full rights to the Windows\TEMP, AppData\Local\Temp, and AppData\LocalLow\Temp directories, which was suggested when I checked for this problem on the internet.
- I ran CheckDisk on my C Drive and found no issues.
- I ran sfc /sannow and found no issues.
- I ran the latest versions of Microsoft’s Defender and Norton Internet Security and they found no viruses, adware, or malware.
Another odd thing is that the ownership of the files and folders doesn't always show the same depending on what method I used to view it:
- Using the Desktop Explorer with the owner property column displayed always shows that I am the owner.
- Using Properties/Details on a file shows that I am the owner.
- Using Properties/Security/(Advanced)Owner shows 'Administrators (RonBrown-VAIO\Administrators)'. However, if I edit the file's ownership, I can change it to my account, and then all three methods will show that I am the owner, 'Ron Brown (RonBrown-VAIO\Ron Brown)'.
Thursday, February 21, 2013 4:31 AMModerator
I would like suggest you try the following methods and check if it helps:
Try to restart your computer in Safe mode and check if the problem persists.
How do I open a file if I get an access denied message?
What to know before applying permissions to a file or folder
If you are still experiencing the same issue with your zip files, please refer to the following thread for assistance.
Hope this helps.
TechNet Community Support
- Edited by Spencer XiMicrosoft Contingent Staff, Moderator Thursday, February 21, 2013 4:31 AM
- Marked As Answer by Vincent Wang-MCSCMicrosoft Contingent Staff, Moderator Wednesday, March 06, 2013 1:22 PM