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Icon is stuck on bottom task bar

Answered Icon is stuck on bottom task bar

  • Monday, June 04, 2012 3:55 AM
     
     
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    The Diablo 3 icon is stuck on my task bar.

    When I right click it to attempt to unpin it, nothing pops up. I can left click it to open it, but when I right click, nothing happens at all.

    Any ideas on how to get it off of there? Thanks!

    • Moved by Carey FrischMVP, Moderator Monday, June 04, 2012 5:22 AM Moved to more appropriate forum category (From:Windows 7 Miscellaneous)
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  • Monday, June 04, 2012 5:57 AM
     
     
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    Delete the Diablo 3 shortcut from C:\Users\user_name\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar

    (where user_name is your Windows user account username)

    If it does not get removed even after deleting it from the folder, restart your system.

     
  • Monday, June 04, 2012 7:44 AM
     
     
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    Does a restart work?

    Anything in C:\Users\user_name\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts  folder?

     
  • Monday, June 04, 2012 7:45 AM
     
     
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    While I had no problems getting there...

    It appears there isn't anything for me to delete related to Diablo 3...

     
  • Monday, June 04, 2012 8:41 AM
     
     
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    This happened several days ago and since then I have turned my computer off several times.

    As for that folder:

    There are two folders titled "7e4dca80246863e3" and "9d91276b0be3e46b" although they only contain shortcuts to 'Control Panel' and 'Windows Help and Support'.

    There's also a Start Menu folder in the 'User Pinned' folder, but it doesn't contain anything related to what I am trying to remove.

     
  • Monday, June 04, 2012 10:56 AM
     
     
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    Maybe they are hidden?

    Open the folder > select Organize from Windows Explorer toolbar > Folder and search options > View tab > Under "Hidden files and folders", select "Show hidden files, folders and drives". Click OK.

     
  • Monday, June 04, 2012 8:18 PM
     
     
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    Double checked to make sure that it was selected and it was. I've had that selected for a very long time, unfortunately.
     
  • Tuesday, June 05, 2012 5:27 AM
     
     
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    Try booting up in Safe Mode and try to remove the pinned item. Also, you can try to clean your temp folder.

    If it doesn't work, you may try installing Windows 7 SP1, or if you don't want to, then you might need to create a new user account, and import your files from the other account (see http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile).

     
  • Tuesday, June 05, 2012 3:38 PM
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    Hi,


    Based on my research, I'm afraid that we cannot unpin Diablo 3 icon from Taskbar via right clicking and choosing Unpin. This may be by Blizzard design    .


    Instead, we can try to right click its shortcut on Desktop or its executable file in the installation location and choose Unpin it from Taskbar.


    Hope this helps.

    Jeremy Wu

    TechNet Community Support

     
  • Wednesday, June 13, 2012 1:34 AM
     
     
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    Hello everyone

    I have this exact same issue, with the exact same Diablo 3 icon that this other guy had. I have tried everything in this thread so far to troubleshoot. I also left clicked the executable file in the installation location and it said 'Pin to Taskbar' like it didn't know it was there. When I left click the desktop shortcut, I try to hit the 'Unpin' option with no success. Any help is appreciated, this icon has been on there for weeks.

    Thanks!

    -Aces7926


     
  • Wednesday, June 13, 2012 7:38 AM
     
     
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    Please see the solutions mentioned at http://eu.battle.net/d3/en/forum/topic/4008051751

    (There are 2 pages of that thread, please see the other page suggestions in case the first page suggestions don't work).

     
  • Friday, June 15, 2012 10:43 AM
     
     
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    @Jeremy_Wu

    I had the same problem, and this fixed it. Thanks.