Sign in
 
HomeWindows 8Windows 7Windows VistaWindows XPMDOPWindows IntuneLibraryForums
Windows Client >
> 
> 
Canon MP970 Printer/Scanner operates in Windows 7 Professional but fails to work in XP Mode

Answered Canon MP970 Printer/Scanner operates in Windows 7 Professional but fails to work in XP Mode

  • Monday, February 20, 2012 9:00 PM
     
     
    Sign In to Vote
    0

    The printer worked ok in Windows XP Home but fails to operate in Windows 7 Professional - XP Mode.

    I have installed the printer in XP Mode using the installation disk and the printer icon appears in the "Printers & Faxes" folder, but when I have the printer turned on try to print a test page I get the message that the printer is not responding. It works properly in Windows 7 Professional.

     

All Replies

  • Tuesday, February 21, 2012 3:22 PM
     
     
    Sign In to Vote
    0

    Did you click on the USB tab and Attach the printer in the XP Mode?

    You did install the Windows XP drivers and software in the XP Mode, right?

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

     
  • Tuesday, February 21, 2012 9:10 PM
     
     
    Sign In to Vote
    0
    Yes, I have followed the instructions on how to install the printer in XP Mode with the correct XP drivers & software,

    AntoineCC

     
  • Tuesday, February 21, 2012 9:29 PM
     
     
    Sign In to Vote
    0
    When you click on the USB tab is the printer listed there as being Attached?

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

     
  • Wednesday, February 22, 2012 3:16 AM
    Moderator
     
     Answered
    Sign In to Vote
    0
     

    Hi,

    You can refer this article:

    Scenario 3: Print from a virtual machine

    http://technet.microsoft.com/en-us/library/dd744684(WS.10).aspx

    Regards,

    Leo   Huang

    Leo Huang

    TechNet Community Support