Failed to install the Windows Virtual PC Update (Windows6.1-KB958559-x86.msu)
Hello,
I tied to install the Windows Virtual PC (Windows6.1-KB958559-x86.msu)
which is available at: http://www.microsoft.com/windows/virtual-pc/download.aspx
but got a failure. See screenshots at:
http://www.failure.bravehost.com/win7/vpc/index.htmlThe "Microsoft(R) Hardware-Assisted Virtualization Detection Tool " available at:
http://www.microsoft.com/downloads/details.aspx?FamilyID=0ee2a17f-8538-4619-8d1c-05d27e11adb2&displaylang=en
says that all is fine and the hardware-asisted virtualization ist enabled.I have an Asus M4A77TD Pro (AM3) wit an AMD Phenom II X4 955 (quad core)
and 4 GB Memory. The OS is a fresh Windows 7 Professional 32Bit (en) installationBtw: The "Events and Errors Message Center" Website shows me that:
http://www.microsoft.com/technet/support/ee/SearchResults.aspx?Type=1&Fallback=1&Source=Microsoft-Windows-WUSA&ID=3&Product=Windows%20Operating%20System&Version=6.1.7600.16385&Language=1033
if I click "Event Log Online Help" in "Widows Logs"->"Setup"What is going wrong?
Thomas
Answers
- RonChohamin,
It looks like you tried to install Windows VPC on either Windows 7 Starter, or on a pre-RTM build of Win7 (probably RC). Windows Virtual PC will not install on pre-RTM builds of Windows. To read the full support statement, please take a look at:
Thomas,
Did you convert the Users directory to a junction point to redirect it to another volume? If so, you may want to take a look at http://support.microsoft.com/default.aspx/kb/949977 to perform the redirection in a supported way.
http://social.technet.microsoft.com/Forums/en/w7itprovirt/thread/4d9e43ef-7fea-42d5-9d02-62981b96dd54 might be of some help.- Marked As Answer byNicholas LiMSFT, Moderator22 hours 37 minutes ago
Thomas,
Are you sure the PC has Virtualization enabled in the BIOS?
Have you downloaded the current XP-Mode and current Virtual PC install?
If so, does the current XP-Mode VHD get installed OK? (a folder under Programs and appears in Control Panel-Programs?If so, the error I get from the current Virtual PC install is that "the Update is not appropriate for the computer".
Microsoft advanced technical support blamed the RC of Ultimate as the problem and seized troubleshooting, stating that the Virtual PC download for the RC was removed when the RTM was released.
(BTW - do you happen to have the "old" Virtual PC download (~8.6MB) for the RC trial period? I'd try it on my RC if I could find it?)You may want to contact Microsoft @ 1-800-936-5700 Microsoft advanced technical support and have them pick it up from there?
I tried to add to the thread but could not get logged on again? Sorry.
Thank you.
With Best Regards,
Ron Chohamin
E-Mail = RonChohamin@MSN.COM
- Marked As Answer byNicholas LiMSFT, Moderator22 hours 37 minutes ago
All Replies
- I suggest you run the windows update and install all latest updates and reinstall again.
BTW, you can see the following post which talking about the Virtual PC KB958559 RTM installation problem.
http://social.technet.microsoft.com/Forums/en/w7itprovirt/thread/98a86f92-406a-45b7-ae0f-1227886639f9- Marked As Answer byNicholas LiMSFT, ModeratorTuesday, November 10, 2009 2:37 AM
- Unmarked As Answer byThomas Steinbach Wednesday, November 11, 2009 8:38 PM
- Hello Pat,
all that doesn't work for me.
Hope that somebody find what causes such/this
problem(s) and post a note heere.
Thomas - I have encountered the same problem, recurring after 3 separate downlaods and attempts to install, the Virtual PC install fails with the error that "The update is not applicable to this computer". The Virtual PC never shows up on START Menu.
I have an open ticket with Microsoft (India) Tech Support and they promise to have a "senior tech" call me Thursday AM to resolve.
My impression is that Virtual PC for Win7 is still "beta"?
Please stand by for any news.
RonChohamin@MSN.COM
PS if you watch the video for Installing XP mode she says do V-PC first, then XP mode? That failed too.
See http://www.microsoft.com/windows/virtual-pc/support/default.aspx - Hello Ron,
Do you solved the problem with the help of MS Support?
What was/is the problem?
Thomas - RonChohamin,
It looks like you tried to install Windows VPC on either Windows 7 Starter, or on a pre-RTM build of Win7 (probably RC). Windows Virtual PC will not install on pre-RTM builds of Windows. To read the full support statement, please take a look at:
Thomas,
Did you convert the Users directory to a junction point to redirect it to another volume? If so, you may want to take a look at http://support.microsoft.com/default.aspx/kb/949977 to perform the redirection in a supported way.
http://social.technet.microsoft.com/Forums/en/w7itprovirt/thread/4d9e43ef-7fea-42d5-9d02-62981b96dd54 might be of some help.- Marked As Answer byNicholas LiMSFT, Moderator22 hours 37 minutes ago
Thomas,
Are you sure the PC has Virtualization enabled in the BIOS?
Have you downloaded the current XP-Mode and current Virtual PC install?
If so, does the current XP-Mode VHD get installed OK? (a folder under Programs and appears in Control Panel-Programs?If so, the error I get from the current Virtual PC install is that "the Update is not appropriate for the computer".
Microsoft advanced technical support blamed the RC of Ultimate as the problem and seized troubleshooting, stating that the Virtual PC download for the RC was removed when the RTM was released.
(BTW - do you happen to have the "old" Virtual PC download (~8.6MB) for the RC trial period? I'd try it on my RC if I could find it?)You may want to contact Microsoft @ 1-800-936-5700 Microsoft advanced technical support and have them pick it up from there?
I tried to add to the thread but could not get logged on again? Sorry.
Thank you.
With Best Regards,
Ron Chohamin
E-Mail = RonChohamin@MSN.COM
- Marked As Answer byNicholas LiMSFT, Moderator22 hours 37 minutes ago
